Business Clerk

Hamilton Health SciencesHamilton, ON
Onsite

About The Position

As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, nurses, and clinicians in outpatient clinics. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; monitors the inventory of supplies and places orders; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks.

Requirements

  • Graduate of community college secretarial or office administration program or equivalent office experience
  • Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing
  • Keyboarding 40 w.p.m.
  • Proficient knowledge, skill and ability in using Microsoft Office software: PowerPoint, Excel, Outlook, and Word
  • Demonstrate knowledge and ability in EPIC Scheduling and Registration; Meditech; Supply Ordering
  • Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills
  • Ability to set priorities and organize work accordingly
  • Ability to liaise with various hospital departments effectively and collaboratively
  • Ability to appreciate the confidential nature of the position
  • Ability to sit for long periods, repetitive reaching, repetitive bending and walking
  • Knowledge, skill, and experience in office procedures and equipment use

Nice To Haves

  • Experience working in an out-patient clinic would be an asset

Responsibilities

  • Processes referrals
  • Schedules and changes appointments
  • Registers patients
  • Schedules physician clinics
  • Monitors the inventory of supplies and places orders
  • Relays and processes information using a range of communication technologies
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