Business Change Manager

Elevance Health•Tampa, FL

2d•Hybrid

About The Position

The Business Change Manager is responsible for using a data driven approach to address opportunities for end-to-end process improvement and/or automation, including work simplification across various business units. Many of these initiatives may revolve around Cost of Care programs/projects.

Requirements

Requires a BA/BS in a related field and minimum of 5 years process or project related experience; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

Six Sigma certification or CURES methodology/certification preferred
Experience with Claims within (Medicaid, Medicare, Commercial) Strongly preferred
Payment Integrity experience preferred
Strong data analysis experience preferred

Responsibilities

Leads comprehensive evaluation of current state experiences, business outcomes, gaps, and problem root causes.
Develops future state designs with a comprehensive short-term and long-term roadmap focused on different levers of transformation, such as process elimination/simplification, analytics, advanced automation, technology, and digital solutions.
Conducts cost/benefit analysis
Drives efficiency improvements related to speed, quality, and simplification by eliminating rework, reducing and automating manual work and hand-offs.
Identifies and implements best practices across business units.
Uses a consultative approach towards transformation by partnering with business stakeholders as well as various delivery teams across the organization to deliver the future state roadmap.
Builds collaborative partnerships across multiple different teams within the organization.