Business Center Supervisor - La Jolla

YMCA of San Diego County•San Diego, CA

5d•Onsite

About The Position

The Business Center Supervisor is responsible for the day-to-day operations of the Business Center, including daily oversight of all accounting processes, membership, campaign and program, and childcare transactions.

Requirements

Proven experience as administration supervisor
Great communicator
Superb organization skills
A team player with leadership skills
Must be able to work effectively with a wide variety of people in an environment of rapidly changing deadlines
In-depth understanding of office management and procedures
Experience supervising and developing a staff team
Excellent computer skills (Microsoft Word, Excel, Outlook)
Able to communicate effectively, clearly and positively, verbally in writing
Licensing, state law and our government funders require that staff within YMCA of San Diego County be fingerprinted, prior to reporting to work, and include subsequent arrest notifications
CPR and First Aid Certification within 30 days of hire and must be from one of the following certifying organizations: American Red Cross, American Heart Association, American Safety & Health Institute

Responsibilities

Recruit and provide training for new and existing staff and allocate responsibilities and office space
Handle and resolve member and participant complaints
Monitor and assign/reassign duties amongst staff as needed. Manage schedules and deadlines
Responsible for timecard corrections on all assigned Business Center staff
Pro-actively manage staff reviews, certifications and trainings
Monitor inventory of office supplies and the purchasing of new items with attention to budgetary constraints
Weekly audits of branch membership accounts, childcare accounts and EOD processes
Meet with the childcare/program directors as assigned by the Business Center Director to ensure the programs are full supported and we are meeting the member/participants needs
Ensure proper department communication so members, staff and participants are provided accurate information
Ensure effective management of the teams and feedback accounts and work with IT and marketing to provide accurate forms and communication documents on helpdesk
Other duties as assigned