Business Banking Treasury Specialist

Langley Federal Credit Union • Newport News, VA

1d • Hybrid

About The Position

Langley Federal Credit Union is seeking a Full-Time Business Banking Treasury Specialist to join their team. This role provides advanced operational and client support to the Business and Community Banking team, with a primary focus on customer service and cash management (treasury) functions. The Specialist will be a key point of contact for business members, delivering exceptional service while supporting treasury services, account maintenance, and complex client requests. The position requires a high level of independence and accountability, involving collaboration with internal teams, vendors, and clients to resolve issues and deliver cash management solutions. This role is cross-trained in loan servicing, loan closing, and portfolio management functions, offering flexible support across the business banking platform. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members, and is committed to being the best place to work.

Requirements

• A bachelor’s degree in business or a related field or an equivalent combination of education, working experience, and/or training is required.
• Three or more years of experience administering treasury or cash management products such as ACH, wire transfers, remote deposit capture, or online banking platforms in a financial institution is required.
• Must hold or have the ability to obtain the Cash Management Professional (CMP) Tru Treasury certification within 9 months of hire.

Nice To Haves

• Previous experience in cross-selling financial products preferred.

Responsibilities

• Serves as a primary point of contact for business members, delivering exceptional customer service and resolving complex inquiries and requests
• Supports and administers cash management (treasury) services, including onboarding, maintenance, and troubleshooting of products such as ACH, wires, remote deposit capture, and online banking
• Manages and maintains cash management vendor relationships, coordinating issue resolution, escalations, and service enhancements
• Partners with business banking officers to support client onboarding and ensure a seamless client experience across deposit and treasury products
• Opens and maintains business deposit accounts, ensuring accuracy and compliance with internal policies and regulatory requirements
• Handles a wide range of business member service requests, including account maintenance, transaction research, and problem resolution
• Proactively identifies service issues and drives solutions to enhance the client experience and prevent future disruptions
• Provides guidance and support to clients on treasury services and best practices
• Supports loan servicing, loan closing, and portfolio management functions as needed, including assisting with documentation, servicing requests, and tracking portfolio requirements
• Ensures compliance with all applicable laws and regulations, including BSA/AML policies and procedures
• Maintains accurate records and documentation, ensuring audit readiness and data integrity
• Collaborates with internal departments and external partners to improve processes, enhance efficiency, and reduce operational risk
• Assists leadership with reporting, tracking, and administrative functions as needed
• Performs other related duties as assigned

Benefits

• Affordable medical, dental, and vision plans
• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.
• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.
• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level