Business Banking Relationship Management Manager (LO)

Wells Fargo•Miami, FL

5d•Onsite

About The Position

Wells Fargo is seeking a Business Banking Relationship Management Manager (LO) in Consumer Business Lending providing coverage for Business Banking Relationship Managers. In this role, you will manage and develop a team of relationship managers with a focus on customer relationship development, customer experience, and risk management. You will promote the growth of the business by implementing strategies to increase revenue by onboarding new customers, deepening the relationship with existing customers, and retaining existing credit or deposit balances. You will also identify and recommend opportunities for process improvement and risk control development, make decisions and resolve issues regarding resources, objectives, and operations of the team to meet business objectives, and collaborate and consult with peers, colleagues, and multiple level managers. Additionally, you will collaborate with other managers and department leadership in hiring, training, or development and evaluation of individuals' performance, and manage the allocation of people and financial resources for Small Business Banking Relationship Management. You will mentor and guide talent development of direct reports and assist in hiring talent. This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Requirements

5+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.
A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

Nice To Haves

2+ years of supervisory or management experience
Proven collaboration skills across various levels of the organization
Proven ability to recruit, hire and train new employees
Proven ability to manage a team in a virtual environment
Proven leadership, collaboration, team building, and partnership skills
Strong analytical and critical thinking skills combined with strategic business focus
Demonstrated effective verbal, written and interpersonal communications skills with the ability to present information in order to create understanding and influence decisions.
Proven leadership ability to drive successful execution of business imperatives; ability to plan, prioritize and set goals.

Responsibilities

Manage and develop a team of relationship managers with a focus on customer relationship development, customer experience, and risk management
Promote the growth of the business by implementing strategies to increase revenue by onboarding new customers, deepening the relationship with existing customers, and retaining existing credit or deposit balances
Identify and recommend opportunities for process improvement and risk control development
Make decisions and resolve issues regarding resources, objectives, and operations of team to meet business objectives
Collaborate and consult with peers, colleagues, and multiple level managers
Collaborate with other managers and department leadership in hiring, training, or development and evaluation of individuals' performance
Manage allocation of people and financial resources for Small Business Banking Relationship Management
Mentor and guide talent development of direct reports and assist in hiring talent
Visiting business banking employees, customers, and prospects within an assigned market/geography
Meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies for Loan Originator (LO) positions.