Business Banking Loan Specialist II

Atlantic Union Bank•High Point, NC

12d

About The Position

This position is primarily responsible for partnering with Business Banking teammates to collect documents required prior to loan closing, produce loan documents through the bank’s LaserPro system, and ensure loan closing requirements are met. The role involves supporting other teams within the department, understanding and improving team processes, and adhering to all applicable laws and regulations. A key aspect is ordering necessary third-party information like flood certification and title insurance, and proactively communicating loan status to Business Banking Managers and Assistants. The specialist must have a thorough understanding of commercial lending documentation for various loan types and be able to create loan documentation for complex transactions using D+H LaserPro. They will also ensure loans are funded properly, maintain knowledge of underwriting and compliance requirements, prepare general ledger entries and wire transfers, and provide excellent service to internal partners and customers. The role includes identifying and resolving issues, performing other job duties as assigned, maintaining professionalism and confidentiality, taking accountability for the entire process, providing recommendations for improvement, meeting daily production goals, researching and resolving potential issues, participating in projects, conducting quality assurance reviews, and processing/reviewing loan documentation post-closing.

Requirements

High School diploma or equivalent required.
Minimum 3 year of operations or business lending experience.
Experience with MS Office Suite.
High level of accuracy and great attention to detail.
Excellent customer service skills.
Excellent oral and written communication skills.
Detail oriented and quality focused.
Flexible, able to adapt to change.
Ability to prioritize tasks and meet deadlines.
Able to handle multiple tasks.
Experience with loan operations processes.
Familiar with loan documents.
Familiar with regulatory and legal requirements for loan operations.

Nice To Haves

Banking/accounting/finance experience preferred.
nCino and LaserPro knowledge preferred.

Responsibilities

Partner with Business Banking teammates to collect documents required prior to loan closing.
Produce loan documents through the bank’s LaserPro system.
Ensure loan closing requirements are met.
Respond to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy.
Support other teams within the department.
Understand team processes and procedures and provide updates and/or improvements.
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank’s BSA/AML Policy and Procedures.
Order flood certification, title insurance, and other required third party information to insure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements (Loan Ops).
Proactively communicate loan status with Business Banking Managers and Assistants throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed.
Create loan documentation for the most complex Business Banking transactions.
Act as an advisor to Business Banking Specialists I on the proper way to document loans.
Create all required loan documents, using D+H LaserPro system, according to lender instructions for all Non Real Estate Secured Business Loans.
Ensure loan is funded properly.
Maintain thorough knowledge of documentation required to meet underwriting and compliance requirements.
Prepare general ledger entries and/or wire transfers as needed.
Ensure excellent service is provided to our internal partners and customers.
Identify and resolve issues within assigned team.
Perform all other job duties as assigned and provide assistance to support team.
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information.
Take accountability for entire process from receipt of work to resolution and closure.
Provide recommendations on areas of opportunities.
Ensure daily production goals are met and maintains quality.
Proactively research potential issues and provide solutions; executing as appropriate and managing up to Team Lead.
Participate on projects.
Complete a Quality Assurance review to ensure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements is present.
Proactively communicate loan status with loan officers throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed.
Conduct automated and manual tests to ensure system updates are performing as intended.
Ensure loan documentation is scanned accurately (Post Closing).
Process, review, research, and file Loan Documentation, including notes, disclosures, security agreements, collateral and other documents. (Post-Closing).