Business Banking Loan Specialist II

Atlantic Union Bank Careers•Greensboro, NC

11d

About The Position

This position is primarily responsible for partnering with Business Banking teammates to collect documents required prior to loan closing, produce loan documents through the bank’s LaserPro system, and ensure loan closing requirements are met. The role involves understanding team processes and procedures, providing updates and/or improvements, and adhering to all applicable laws and regulations governing bank operations. The specialist will order flood certification, title insurance, and other required third-party information to ensure proper documentation and perfection of collateral. They will proactively communicate loan status with Business Banking Managers and Assistants, respond to questions promptly, and notify all parties when additional information is needed. A thorough understanding of commercial lending documentation (real estate, unsecured, and simple secured loans) is required for the proper generation of documents and closing. This role creates loan documentation for the most complex Business Banking transactions and acts as an advisor to Business Banking Specialists I. The specialist ensures loans are funded properly, maintains knowledge of documentation requirements for underwriting and compliance, and prepares general ledger entries and/or wire transfers as needed. Excellent service is expected for internal partners and customers. The position involves identifying and resolving issues, performing all other job duties as assigned, and providing assistance to the support team with a high degree of professionalism and confidentiality. Accountability for the entire process from receipt of work to resolution and closure is expected, along with recommendations for areas of opportunity. Daily production goals must be met while maintaining quality. Proactive research of potential issues and providing solutions, executing as appropriate, and managing up to the Team Lead are key responsibilities. Participation in projects and completing Quality Assurance reviews are also part of the role. The specialist will conduct automated and manual tests to ensure system updates are performing as intended and ensure loan documentation is scanned accurately post-closing. This includes processing, reviewing, researching, and filing loan documentation, such as notes, disclosures, security agreements, and collateral.

Requirements

High School diploma or equivalent required.
Minimum 3 years of operations or business lending experience.
Experience with MS Office Suite.
High level of accuracy and great attention to detail.
Excellent customer service skills.
Excellent oral and written communication skills.
Detail oriented and quality focused.
Flexible, able to adapt to change.
Ability to prioritize tasks and meet deadlines.
Able to handle multiple tasks.
Experience with loan operations processes.
Familiar with loan documents.
Familiar with regulatory and legal requirements for loan operations.

Nice To Haves

Banking/accounting/finance experience preferred.
nCino and LaserPro knowledge preferred.

Responsibilities

Partner with Business Banking teammates to collect documents required prior to loan closing.
Produce loan documents through the bank’s LaserPro system.
Ensure loan closing requirements are met.
Respond to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy.
Support other teams within the department.
Understand team processes and procedures and provide updates and/or improvements.
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank’s BSA/AML Policy and Procedures.
Order flood certification, title insurance, and other required third-party information to insure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements (Loan Ops).
Proactively communicate loan status with Business Banking Managers and Assistants throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed.
Create loan documentation for the most complex Business Banking transactions.
Act as an advisor to Business Banking Specialists I on the proper way to document loans.
Create all required loan documents, using D+H LaserPro system, according to lender instructions for all Non Real Estate Secured Business Loans.
Ensure loan is funded properly.
Maintain thorough knowledge of documentation required to meet underwriting and compliance requirements.
Prepare general ledger entries and/or wire transfers as needed.
Ensure excellent service is provided to our internal partners and customers.
Identify and resolve issues within assigned team.
Perform all other job duties as assigned and provide assistance to support team.
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information.
Take accountability for entire process from receipt of work to resolution and closure.
Provide recommendations on areas of opportunities.
Ensure daily production goals are met and maintain quality.
Proactively research potential issues and provide solutions; executing as appropriate and managing up to Team Lead.
Participate on projects.
Complete a Quality Assurance review to ensure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements is present.
Proactively communicate loan status with loan officers throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed.
Conduct automated and manual tests to ensure system updates are performing as intended.
Ensure loan documentation is scanned accurately (Post Closing).
Process, review, research, and file Loan Documentation, including notes, disclosures, security agreements, collateral and other documents. (Post-Closing).