The Business Banker represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit, and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. This role manages relationships with business banking clients through service and support, overseeing the maintenance of client accounts and ensuring client needs are met. The Business Banker establishes a strong referral network and relationships with commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's). They develop strong professional relationships with other Bank department associates, as well as supplemental business lines and vendors to cross-sell and generate appropriate business product and service recommendations to help clients meet their goals and expand client relationships. The Business Banker actively collaborates with other lines of business to ensure clients' specific needs are met. They provide quality customer service to existing customers and accounts through problem resolution and maintain consistent communications with clients through onsite visits and outbound calls. The Business Banker develops and maintains intimate knowledge of the policies and Bank guidelines for their business line. They refer lending opportunities, treasury management, insurance, residential mortgage, and deposit relationships to bank partners. The Business Banker participates in civic and community activities to promote the Bank's diverse products and services, maintains professional network relationships, and strengthens community ties. This role interviews loan applicants, analyzes financial and related data to establish credit worthiness; establishes and negotiates credit terms, and monitors customers' credit. They monitor outstanding loans and take necessary collection actions on past dues. The Business Banker educates the borrower on business line process, structure, and sets expectations. They analyze, determine eligibility, originate, and structure loan requests. The Business Banker submits complete documentation packages to the credit department and assists in the credit analysis and underwriting process as needed. Finally, they recommend approval of customer applications for commercial loans.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED