Business Associate, Physical Medicine & Rehabilitation, Full Time, Day

The Valley Hospital • Ridgewood, NJ

6d • Onsite

About The Position

The Business Associate performs a variety of front desk activities that support the Practice and professional staff, along with essential services such as checking patients in and out. Duties are performed as directed or requested by the Practice Manager. This full-time position is based at The Valley Health System-Ridgewood and follows a daytime schedule: Monday through Thursday, 9:00 AM to 5:00 PM, and Friday, 8:00 AM to 4:00 PM.

Requirements

• High school diploma or equivalent.
• Completion of formal coursework in office management, database management, or business.
• Computer literacy.
• At least six months of previous customer service/data entry, administrative, office management, or clerical experience.
• Demonstrate courteous, caring, respectful, and compassionate behavior, with the ability to listen and respond non-judgmentally and set clear expectations.
• Strong interpersonal, service excellence, and customer service skills.
• Strong orientation toward high-quality, cost-effective, comprehensive medical care.
• Effective organizational and time-management skills, including the ability to set priorities and respond quickly to urgent or emergent situations.
• Strong oral and written communication skills to convey information clearly and concisely to people of varied age groups, customers, and groups.
• Ability to foster cooperative working relationships with staff and management and function effectively as part of a team.
• Ability to honor commitments, assume responsibility and accountability, and speak constructively about coworkers and the organization.
• Ability to support patient/customer satisfaction goals and organizational targets.

Responsibilities

• Perform front desk activities supporting the Practice and professional staff.
• Perform essential services such as checking patients in and out, as directed or requested by the Practice Manager.
• Support company-wide efforts to improve and maintain patient/customer satisfaction.
• Maintain confidentiality of private healthcare, financial, and other company information.
• Contribute to a cooperative, high-functioning team and represent the organization positively.

Benefits

• Medical/prescription coverage
• Dental and vision discount program
• Group term life insurance and AD&D
• Flexible spending accounts
• Commuter benefit plans
• Supplemental voluntary benefits, such as short- and long-term disability, whole life insurance, and legal support
• Six paid holidays
• Paid time off
• Wellness time off
• Extended illness benefits
• Retirement plan
• Tuition assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center membership discount
• Daycare discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED