Business Assistant

Singing River Dental Partners LLC•Huntsville, AL

13d•Onsite

About The Position

A business assistant is responsible for supporting various office functions, performing clerical duties to ensure efficient and smooth business operations, and providing high-quality services for patients. Business assistants handle patient scheduling, assist patients with insurance claim filing and present treatment plan estimates. They welcome patients into the office, verify their appointments, and answer any questions or concerns that patients may have.

Requirements

Effective and intuitive communication
Professionalism
Multitasking capabilities
High level computer skills- Must be able to use Google Workspace
Organizational abilities
Friendliness and likability
Motivated
Self-aware

Nice To Haves

Dental experience preferred but not required

Responsibilities

Be the first to answer phone
Handle phone calls and relay them to necessary person if needed
Schedule patient appointments
Patient check out process
Assist patients with insurance claim filing (since RCP does not process insurance it may not be as critical to know how to handle insurance but just know how to help patients file claims “as a courtesy”)
Monitor schedule for changes in real time and adjust as the day progresses
Daily Deposits/End of day numbers for office
Make sure all Lab/Supply invoices are saver/scanned into the appropriate computer files
Checking patients in and out
Entering new patient information or current patient updates
Answering the phone
Sending referrals/x-rays
Typing letters to referring doctors
Approve Time Cards (verify time is correct)
Assisting in operatory turn-over during busy days
Assisting with general maintenance and housekeeping related tasks in the office