Business Assistant

Ponzio Dental • Oak Park, IL

12d • $18 - $23

About The Position

Ponzio Dental is seeking a dedicated, patient-focused Business Assistant to support its dental practice and provide a warm, welcoming patient experience. The role combines front-office administration, appointment coordination, dental insurance and claims support, patient billing, and communication with the clinical team.

The schedule is Monday 8:30 a.m.–4 p.m., Tuesday through Thursday 8:30 a.m.–5 p.m., and Friday 8:30 a.m.–2 p.m. The pay rate is $18–$23 per hour. Benefits are available to full-time employees working at least 30 hours per week. The practice highlights personalized care, convenient hours, ample parking, full accessibility, modern technology, operational support, and organizational resources.

Requirements

• Dental or medical administrative experience.
• Knowledge of dental procedures and treatment plan presentation.
• Experience explaining treatment and financial options to patients.
• Strong communication, organization, and customer service skills.

Nice To Haves

• Dental insurance knowledge.
• Familiarity with CDT codes.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments, answer billing questions, and assist with financial arrangements.
• Maintain accurate patient records and protect confidential information.
• Coordinate with clinical team members to support efficient daily operations.
• Assist with appointment reminders and general front-office administration.

Benefits

• Quarterly bonus potential up to $700.
• Health, vision, and life insurance.
• Employee discounts on dental services.
• Nine paid holidays and paid time off (PTO).
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Scrub allowance.
• Continuing education allowance.
• Licensure and certification reimbursement.
• Modern technology and operational resources supporting efficient workflows and patient care.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed