Business Architect

BMO•Toronto, ON

9d•CA$75,900 - CA$141,900

About The Position

Supports the delivery of digital solutions for a designated business / group in support of the digital strategy. Acts as an advisor and partner between the business / group and the technology platform stakeholders for development. Designs, develops and enhances the product or platform offering by collaborating with internal & external stakeholders, including third party suppliers, to enable the business / group to meet their evolving needs and intended user experience. Acts as a trusted advisor to assigned business/group. Influences and negotiates to achieve business objectives. Recommends and implements solutions based on analysis of issues and implications for the business. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision-making. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Provides advice about how to enable the intended experience and overarching strategy through leverage of digital services and related programs. Builds effective relationships with internal/external stakeholders. Ensures the business/group understand how digital solutions (including channel, platform & service capabilities) meet business needs. Provides input into the planning & implementation of operational programs for an assigned digital channel / platform / service and executes within required service level agreements and standards. Develops an understanding of the digital solution design interactions and user flows for the user experience to design solution options. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance and addresses any issues. Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required. Executes work to deliver timely, accurate, and efficient service. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Combination of financial services and technology exposure; in-depth / expert understanding of digital issues/trends and how to leverage technology for competitive advantage.
In-depth knowledge of digital channels and workplace technology platforms and services.
In-depth / expert knowledge of digital technology user interfaces, UX design practices, usability testing and digital analytics.
In-depth / expert project management experience related to technology design, development and implementation.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Responsibilities

Acts as a trusted advisor to assigned business/group.
Influences and negotiates to achieve business objectives.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decision-making.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Provides advice about how to enable the intended experience and overarching strategy through leverage of digital services and related programs.
Builds effective relationships with internal/external stakeholders.
Ensures the business/group understand how digital solutions (including channel, platform & service capabilities) meet business needs.
Provides input into the planning & implementation of operational programs for an assigned digital channel / platform / service and executes within required service level agreements and standards.
Develops an understanding of the digital solution design interactions and user flows for the user experience to design solution options.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Monitors and tracks performance and addresses any issues.
Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
Executes work to deliver timely, accurate, and efficient service.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.