About The Position

The Business Architect will define and improve front-to-back operating models for loan and asset-backed investment servicing, with primary emphasis on middle office services. The role translates client and operational needs into service definitions, workflows, controls, data requirements, platform capabilities, and implementation roadmaps across broadly syndicated loans (BSL), private credit, and asset-backed finance (ABF) portfolios. The position combines practical middle- and back-office servicing knowledge with business architecture skills. Experience at a fund administrator, asset servicer, or asset manager is especially relevant, as is familiarity with investment accounting and loan servicing platforms. The role designs service models and end-to-end workflows for loan and ABF servicing, covering areas such as trade capture, settlement, recordkeeping, notices, cash movements, lifecycle events, reconciliation, exception management, and client reporting. It defines operational responsibilities, controls, service levels, escalation paths, and handoffs among internal teams and external parties. The Business Architect also translates requirements into platform specifications, assesses technology and integration gaps, and recommends practical target-state solutions and phased implementation roadmaps. The position works with clients and cross-functional teams to document current-state models, identify pain points and service gaps, define future-state workflows, and move service concepts into controlled production capabilities. It contributes to proposals, due diligence, implementation plans, governance forums, and client-facing materials. The role requires sound judgment in balancing client requirements, operational scalability, platform constraints, risk, and implementation feasibility.

Requirements

  • At least 10 years of relevant experience in loans, private credit, asset-backed finance, investment operations, business architecture, product management, or financial services consulting.
  • Demonstrated experience designing or operating middle-office services for loans, private credit, structured credit, or asset-backed portfolios.
  • Ability to create operating models, process maps, service definitions, functional requirements, controls, data mappings, and implementation roadmaps.
  • Strong communication skills and ability to work across operations, accounting, product, architecture, engineering, risk, legal, client service, and senior leadership.
  • Strong understanding of loan middle- and back-office servicing and the relationships among trade support, loan administration, settlement, recordkeeping, investment accounting, fund accounting, custody, and reporting.
  • Knowledge of BSL and private-loan lifecycles, agent-bank communications, industry settlement practices, commitments, funding events, income processing, fees, amendments, and restructurings.
  • Working knowledge of ABF structures and the operational implications of collateral data, servicer or trustee activity, borrowing bases, payment waterfalls, and cash allocation.
  • Understanding of investment book of record and accounting book of record concepts, accruals, positions, cash, realized and unrealized activity, multi-currency processing, valuation, and reconciliation.
  • Ability to distinguish middle-office responsibilities from investment decision-making, credit judgment, formal loan agency, custody, and fund accounting responsibilities.

Nice To Haves

  • Experience in middle- and back-office servicing within a fund administrator, asset servicer, or asset manager is highly desirable.
  • Experience with regulated control environments, operational risk, audit requirements, and service-level governance is helpful.
  • Experience with investment accounting, loan servicing, or portfolio management software is helpful.
  • Familiarity with platforms such as Allvue, SimCorp, Aladdin, Broadridge, LoanX, WSO, or similar loan and investment accounting platforms.
  • Familiarity with Charles River Investment Management Solution, Charles River Private Markets, or comparable order, investment book of record, and private-markets platforms.
  • Familiarity with cash management, reconciliation, document ingestion, data management, collateral, trustee, and client reporting solutions.
  • Experience with interface design and data exchange using files, application programming interfaces, messaging, and vendor or administrator feeds.

Responsibilities

  • Define target operating models and service boundaries for loan middle-office activities across BSL, private credit, and ABF portfolios.
  • Design end-to-end workflows for trade capture, confirmation, allocation, closing, settlement, recordkeeping, agent notice processing, cash movements, lifecycle events, reconciliation, exception management, and client reporting.
  • Define operational roles, approval points, segregation of duties, service levels, controls, escalation paths, and handoffs among investment teams, middle office, loan operations, fund accounting, custody, external administrators, agents, trustees, and counterparties.
  • Develop scalable service models that distinguish standardized processing from high-touch handling for bespoke or low-volume instruments.
  • Provide functional expertise across loan and ABF instruments and define requirements for facility and security setup, commitment and unfunded-balance tracking, drawdowns, paydowns, amortization, interest and fee accruals, rate resets, payment-in-kind activity, amendments, restructurings, covenant events, and distressed asset processing.
  • Assess ABF servicing requirements for collateral-backed structures, borrowing-base or eligibility data, payment waterfalls, principal and interest allocation, servicer or trustee reporting, and reconciliation to underlying collateral and cash activity.
  • Assess functional gaps involving complex terms, non-standard notices, variable schedules, custom calculations, multiple accounting bases, and instruments requiring manual intervention.
  • Design controlled processes for receiving and validating loan notices, creating payment instructions, verifying payees and standing settlement instructions, obtaining approvals, monitoring releases, and confirming settlement.
  • Define daily cash, position, principal, income, accrual, commitment, and settlement reconciliations across investment and accounting books of record, custodians, agent banks, trustees, and third-party administrators.
  • Establish exception-management, break-resolution, audit-trail, maker-checker, data-quality, and operational-risk requirements.
  • Identify opportunities to reduce manual processing while retaining appropriate controls for bespoke private-credit and ABF activity.
  • Translate servicing requirements into functional specifications for investment accounting, loan servicing, order management, data, cash, document, and reporting platforms.
  • Define data flows and control points between front-office platforms, loan subledgers, investment accounting systems, fund accounting platforms, custody systems, and client reporting solutions.
  • Support security master, facility, transaction, cash, income, valuation, collateral, and reference-data models for BSL and ABF servicing.
  • Evaluate platform capabilities, integration gaps, data lineage, reconciliation requirements, and manual workarounds; recommend practical target-state solutions and phased roadmaps.
  • Lead discovery workshops with asset managers, asset owners, operations teams, accountants, administrators, and technology stakeholders.
  • Document current-state operating models, pain points, service gaps, business requirements, future-state workflows, and implementation dependencies.
  • Partner with product, operations, technology, risk, legal, compliance, implementation, and client teams to move service concepts into controlled production capabilities.
  • Contribute to proposals, service descriptions, due diligence responses, implementation plans, governance forums, and client-facing solution materials.

Benefits

  • 401(k) retirement savings plan with company match
  • Basic life insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability coverage
  • Other optional insurance coverages
  • Paid time off, including vacation and sick leave
  • Short-term disability
  • Family-care support
  • Employee Assistance Program
  • Eligibility for annual performance-based incentive awards, excluding certain sales roles subject to sales incentive plans
  • Eligibility for certain tax-advantaged savings plans
  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Employee networks
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service