Business Architect Senior (Sales Force Solutions Engineer)

PNC•Atlanta, GA

4d•$123,000 - $217,100•Onsite

About The Position

The Business Architect Senior / Salesforce Solution Engineer is a strategic, client facing technical expert who partners closely with business leaders, account executives, and cross functional teams to translate complex business needs into scalable Salesforce driven solutions. This role bridges the gap between business strategy and technology execution—advising stakeholders, architecting solutions, and ensuring successful adoption of Salesforce capabilities across the enterprise. The ideal candidate blends strong business acumen with deep Salesforce platform expertise, and excels at designing innovative, value driven solutions that support organizational growth and operational excellence. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Extensive experience in Salesforce solution engineering, business architecture, or related roles.
Strong understanding of Salesforce platform architecture, capabilities, and configuration tools.
Proven experience designing end to end solutions that integrate business processes, technology, and user experience.
Excellent communication, facilitation, and presentation skills.
Ability to translate business problems into scalable, high impact technical solutions.
Salesforce certifications (e.g., Application Architect, System Architect, Sales/Service Cloud Consultant, Platform App Builder).
Experience with large scale enterprise environments, multi cloud implementations, or complex integration landscapes.
Background in pre sales engineering, or enterprise solution architecture.
Familiarity with Banking, Financial Services, or at least Retail Sales
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Bachelors degree
Industry relevant experience is typically 8+ years.

Nice To Haves

Additional locations may be considered within PNC’s footprint.
Higher level education such as a Masters degree, PhD, or certifications is desirable.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Competitive Advantages
Customer Solutions
Design
Enterprise Architecture Framework
Machine Learning (ML)
Risk Assessments
Technical Knowledge
Business Architecture
Business Process Modeling
Consulting
Industry Knowledge
IT Architecture
IT Standards, Procedures & Policies
Planning: Tactical, Strategic
Problem Solving

Responsibilities

Partner with the Business on discovery sessions to understand business objectives, pain points, and technical requirements.
Help Product Managers identify opportunities to streamline, automate, or enhance operations using your expertise on latest Salesforce capabilities.
Serve as a trusted advisor, providing guidance on platform best practices, architecture standards, and technology alignment.
Architect tailored Salesforce solutions that align with business strategy, functional needs, and enterprise architecture principles.
Build, configure, and deliver engaging, purpose built demos and prototypes that illustrate solution value and feasibility.
Translate complex technical concepts into clear, compelling narratives for both technical and non technical audiences.
Act as an enterprise Salesforce subject matter expert, maintaining deep knowledge of Sales Cloud, Financial Services Cloud, AI tools, and extensibility options.
Provide guidance on both declarative (click-based) and programmatic (Apex, Lightning Web Components, APIs) solution patterns.
Stay informed about Salesforce releases, innovations, and industry trends to proactively recommend enhancements.
Provides guidance and advice on business architecture designs in complex projects, resolves difficult problems and ensures that all deliverables meet high standards in quality.
Designs business architecture procedures, such as the target operating model and roadmap, while considering business strategies and goals.
Consults on best practices for junior staff in business architecture planning, processes, data modeling and business architecture tools (e.g. UML and BPMN.)
Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
Oversees the quality of business architecture project deliverables while ensuring that they are in compliance with relevant standards and processes.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.