Business Architect Consultant - Part D Stars Strategy

Blue Cross and Blue Shield of North CarolinaRemote Flex - North Carolina, SC
Hybrid

About The Position

We’re seeking a Business Architect Consultant to join our Government Pharmacy Programs Department! The Business Architect Consultant (BAC), Part D Stars Strategy is accountable for driving the day to day strategy, execution, and performance management of Medicare Part D Star Ratings. This role serves as the operational and analytical lead for Part D Stars, translating CMS requirements and performance insights into actionable improvement initiatives that support the organization’s goal of achieving and sustaining 4+ Star performance. The BAC partners closely with pharmacy operations, analytics, PBM partners, product, Stars and quality teams, and plays a critical role in enabling informed decision making through data, forecasting, and program oversight.

Requirements

  • Bachelor's degree or advanced degree (where required)
  • 8+ years of experience in related field. In lieu of degree, 10+ years of experience in related field.
  • Bachelor’s degree required
  • 5–8 years of experience in Medicare Part D Stars, pharmacy quality, PBM operations, or health plan analytics.
  • Strong working knowledge of Medicare Part D Stars measures, methodology, and CMS technical specifications.
  • Experience with MTM programs, adherence interventions, or pharmacy operations.
  • Familiarity with CMS systems and regulatory submissions (e.g., HPMS).
  • Experience using tools such as Power BI or Tableau.
  • Demonstrated success managing complex, cross‑functional initiatives.
  • Strong analytical and problem‑solving skills with experience interpreting performance data and forecasts.
  • Effective written and verbal communication skills, including experience presenting to senior leaders.

Nice To Haves

  • Master’s degree in Public Health, Pharmacy, Analytics, Business, or a related field preferred.
  • PharmD, MPH, MS in Analytics, or similar advanced degree.

Responsibilities

  • Lead the execution of the Medicare Part D Stars strategy in alignment with organizational goals and CMS technical specifications.
  • Own performance management for Part D Stars measures, including adherence, medication safety, MTM, pharmacy quality measures, and leading indicators/KPIs.
  • Translate annual CMS updates into operational plans and performance targets.
  • Support multi‑year improvement planning and monitor progress against Stars goals.
  • Direct development and maintenance of Stars performance dashboards and reporting for leadership and operational teams.
  • Partner with Stars and analytics teams to develop forecasting models, cut point scenarios, and risk assessments.
  • Monitor measure trends and identify emerging risks or improvement opportunities.
  • Collaborate with pharmacy operations, PBM partners, clinical programs, Stars and Product teams, and vendors to implement Stars improvement initiatives.
  • Partner with compliance and regulatory teams to support audit readiness and CMS inquiries.
  • Serve as a trusted advisor to leaders by clearly communicating performance insights and recommended actions.

Benefits

  • Medical, dental, and vision coverage along with numerous health and wellness programs
  • Parental leave and support plus adoption and surrogacy assistance
  • Career development programs and tuition reimbursement for continued education
  • 401k match including an annual company contribution
  • Annual Incentive Bonus
  • Paid Time Off (PTO)
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