Business Applications Training Intern

Arbol Residences of Santa Rosa•Des Moines, IA

7d•Onsite

About The Position

The IT Business Applications Training Intern will be a part-time opportunity through December. This position will gain professional experience by working on the Business Applications training team assisting with the development and facilitation of technical systems training. The tasks assigned will be at a level consistent with assignments given to starting four-year college graduates. In addition, the intern will obtain an overall understanding and exposure to other IT teams and jobs at LCS.

Requirements

Currently enrolled in a Bachelor's or Master's program in Education, Instructional Design, Technical Writing.
Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
Ability to work effectively both independently and as part of a team.

Nice To Haves

Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.

Responsibilities

Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content.
Develop rollout plan with IT and business users.
Support the facilitation of training sessions (both in-person and virtual), including setting up equipment, managing online platforms, and troubleshooting technical issues.
Help in managing the LMS by uploading course materials, tracking participation, and generating reports on training outcomes.
Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts.
Develop business case for assignment. Clearly stating the business value, resources needed and key milestones for project.
Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards.
Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients.
Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement.
Work closely with manager on weekly updates against key milestones.
Reconcile the success of the project against original business case.