Business Applications Lead

Rowan Digital Infrastructure • Denver, CO

7d • $130 - $165 • Hybrid

About The Position

The Business Applications Lead turns business needs into systems that actually work. Partnering with business analysts and project teams, this role designs, implements, and refines business applications that help teams do their jobs better—without unnecessary complexity. From launching new solutions and managing data to guiding change requests and user adoption, the Business Applications Lead is a hands‑on problem solver who keeps tools flexible, scalable, and aligned with how the business really operates.

Requirements

• 4–7 years of experience implementing, configuring, administering, or supporting SaaS business applications in a cross‑functional environment. Examples may include Smartsheet, Salesforce, ServiceNow, NetSuite, or other similar platforms
• Bachelor’s degree in Information Systems, Business, Computer Science, or a related field, or equivalent practical experience
• Experience partnering with business analysts and stakeholders in a requirements-driven delivery environment
• Strong understanding of data structures, data quality, and data lifecycle management within business applications
• Experience supporting application change requests with an emphasis on user adoption and effective rollout
• Ability to troubleshoot application issues, manage escalations, and coordinate resolution with IT teams or vendors
• Strong documentation skills, including creating and maintaining system and process documentation
• Excellent communication and collaboration skills, with the ability to work effectively with business analysts, IT Operations, and project managers

Nice To Haves

• Relevant certifications related to change management, business systems, automation, or application delivery are a plus (e.g., Prosci change management certifications, foundational low‑code or workflow certifications), but are not required
• Experience with low‑code or no‑code platforms and workflow automation tools
• Familiarity with system integrations, APIs, or data synchronization, and experience working in project delivery environments alongside project managers
• Experience supporting multiple business applications or a small application portfolio

Responsibilities

• Partner with business analysts to translate business requirements into effective system designs and configurations
• Implement, configure, and maintain business applications, monitoring usage and performance to drive continuous improvement
• Manage application data, including structure, quality, integrity, and lifecycle considerations
• Lead the intake, evaluation, and execution of application change requests.
• Support thoughtful change management efforts, including communication and user adoption activities
• Collaborate with project managers on application‑related initiatives and serve as an escalation point for application issues
• Maintain documentation for system configurations, integrations, processes, and standard operating procedures
• Support application integrations and data flows between systems in partnership with IT and external vendors
• Ensure business applications are reliable, well‑governed, and aligned with business needs.
• Administer application access, roles, and permissions in alignment with internal governance standards

Benefits

• Hybrid working environment
• Team building and educational opportunities
• Generous benefits package including robust health benefits and a 401(k) company contribution
• Unlimited PTO
• Competitive compensation and bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees