Business Applications Engineer

Metrc•Lakeland, FL

6d•Hybrid

About The Position

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Business Application Engineer, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.

Requirements

3-6+ years of experience in systems, integrations, or business applications roles
Strong experience working with APIs (REST, webhooks, JSON)
Experience with integration platforms or ETL tools (Tray.io, Workato, MuleSoft, etc.)
Advanced knowledge of SQL or SOQL
Understanding of data models and cross-system data relationships
Ability to troubleshoot complex issues across multiple systems
Ability to translate business needs into technical solutions
Strong communication skills with both technical and non-technical stakeholders
Working knowledge of Internet/Intranet software as well as spreadsheet and work processing software, and project management programs

Nice To Haves

Experience with NetSuite or ERP systems
Experience with these specific data platforms (Snowflake, Domo, Sigma)
Experience in high-growth or complex operational environments
Familiarity with Salesforce order of execution and automation best practices
Experience with Salesforce administration and automation (Flows required)

Responsibilities

Design, build, and maintain integrations between Salesforce, NetSuite, and other systems using APIs and integration platforms (e.g., Tray.io or similar)
Define and manage data flows, transformations, visualizations, and synchronization across systems
Implement error handling, monitoring, and retry logic to ensure reliability
Troubleshoot integration issues and identify root causes
Build and maintain Salesforce automations (Flows, validation rules, process logic)
Support data model design and ensure alignment with integration requirements
Ensure data integrity and consistency across systems
Optimize existing automations to reduce technical debt and improve performance
Meet with business stakeholders to understand and clarify system needs
Translate business requests into actionable technical solutions
Identify when requests do not address root problems and propose better alternatives
Communicate technical concepts and tradeoffs clearly to non-technical users
Identify opportunities to reduce manual work and improve operational efficiency
Ensure solutions are scalable and maintainable
Support deployment processes across environments (sandbox ? production)
Document integrations, automations, and system logic
Collaborate with team members in one-on-one and group settings
May perform other additional duties and responsibilities as assigned