Business Applications Administrator, Entrata
About The Position
The Business Applications Administrator supports AIR Communities’ Property Operations teams by administering, configuring, troubleshooting, and improving key business applications, with a primary focus on Entrata Systems. This role partners with business stakeholders, IT, and vendors to resolve issues, maintain system integrity, and support technology initiatives that improve property operations. This is an in-office role designed for candidates who prefer regular face-to-face collaboration, building strong business relationships, and taking long-term ownership of critical systems within a growing real estate organization.
Requirements
- 3–5 years of hands-on experience with Entrata Systems, property management software, or business applications in a multifamily real estate environment.
- Experience configuring application settings, security roles, permissions, workflows, or administrative controls.
- Strong troubleshooting, documentation, communication, and internal customer support skills.
- Ability and interest to work in office as part of a collaborative, cross-functional team.
Nice To Haves
- Demonstrated consistency, follow-through, and interest in building deep subject-matter expertise over time.
- Comfortable collaborating in person with cross-functional teams and building strong stakeholder relationships.
- Customer-focused mindset with sound judgment, accuracy, and responsiveness.
- Detail-oriented, service-minded, and comfortable becoming a trusted systems resource for Property Operations.
- Enjoy solving complex application issues, improving workflows, collaborating in person, and growing with a stable, high-performing real estate company.
Responsibilities
- Administer, configure, and support Entrata and other business applications used by Property Operations.
- Provide Tier 3 functional and technical support for escalated user issues, system questions, and troubleshooting needs.
- Configure settings, security roles, permissions, workflows, document mapping, and automated document tools.
- Maintain application data integrity, change control documentation, directories, process records, and reporting support.
- Partner with IT, business teams, and third-party vendors to resolve system issues and improve application performance.
- Support property operations technology initiatives, including project coordination, meeting facilitation, timeline tracking, and budget awareness.
Benefits
- 25% Rent Discount at any AIR community
- Medical, dental, vision, and life insurance options
- HSA/FSA plans
- Short and long-term disability paid by the company
- 401(k) plan with up to 6% employer match contribution
- Paid time off including vacation, sick time, and 14 holidays
- Paid parental leave of up to 16 weeks
- Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses
- 15 hours of paid time annually for community service
- Commuter benefits
- Pet insurance
- Consumer discounts on various products and services
- Opportunities for ongoing professional development, leadership training, and career growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
