Business and Employment Specialist (BES2) – Temporary Position Available in Newport WorkSource Office
About The Position
Are you passionate about serving diverse populations? Are you looking to be a part of meaningful and impactful work? Are you committed to exceeding customer expectations? If so, please consider joining our WorkSource Oregon team! At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.
Requirements
- Two years of experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information. Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.
- Two years of education or experience; listed above are examples of acceptable experience.
- 45‑quarter (30‑semester) college‑level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.
Nice To Haves
- Commitment to valuing diversity and promoting inclusion.
- Customer Service through Team Collaboration: Coaching customers towards self-sufficiency and job-readiness using a collaborative team approach.
- Flexibility & Adaptability: Openness to change and new information; adaptability to behavior or work methods in response to new information, changing conditions, or unexpected obstacles and effectively deals with ambiguity.
- Interviewing Skills: As a business service, use effective interviewing skills to obtain information used to determine qualifications for employment.
- Work Independently and Interdependently: Ability to work as a collaborative member of a team, in the interest of a common goal.
Responsibilities
- Interview a high volume of job seekers to identify goals/needs, transferable skills, and interests.
- Provide job seekers referrals for job listings, provide guidance for the application process, document writing, and interviewing techniques.
- Advise claimants of potential eligibility problems/issues to their claim.
- Provide progressive assessments to job seekers, as needed, to inform provision of services on an ongoing basis with other WorkSource staff.
- Occasionally travel throughout the state.
Benefits
- A workplace that balances productivity with enjoyment and encourages learning and mentoring.
- Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
- Work/life balance
- 11 paid holidays a year
- A competitive benefits package.
- Public Service Loan Forgiveness opportunity!
- Get There - Oregon’s easy-to-use carpool matching tool and trip planner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
