Citibank, N.A. seeks a Business Analytics Lead Analyst for its Irving, TX location. Duties: Analyze customer and transactional data to identify emerging fraud trends and develop or improve fraud strategies. Evaluate output of data analysis in statistical tools and build decision trees to drive fraud alerting rules. Review and develop dashboards and communication of fraud results using advanced visualization techniques. Develop impact projections of various solutions or new processes on fraud detection, customer impact rates, operational capacity planning, and loss recoveries. Implement models into production by determining optimal score cut offs to maximize key business target metrics on fraud detection, customer impact rate, dispute resolution, and operational capacity planning. Create strategies/rules to detect anomalous trends utilizing statistical and advanced data science/Machine Learning techniques. Develop tactical and strategic Management Information Systems (MIS) dashboards using tools like Tableau with high visibility for key stakeholders. Provide actionable insights by leveraging data analytics and reporting. Partner with cross-functional teams to design effective strategies to detect Fraud. Drive the end-to-end testing approach – including test case documentation, review and monitoring of rule performance, fine-tune rules – and strategy implementation. Increase sophistication of anomaly detection analytics and develop new detection models and analytical solutions. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.
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Job Type
Full-time
Career Level
Mid Level