2027 Spring/Summer Internship: Business Analytics Intern

Allegheny County Department of Human ServicesPittsburgh, PA
Onsite

About The Position

The Business Analytics internship at ACDHS offers students the opportunity to apply their technical skills to real-world challenges that impact individuals, families, and communities across Allegheny County. As a Business Analytics Intern, you will work on projects that help ACDHS improve services, make informed decisions, and better understand community needs. You will gain hands-on experience using data, analytics, and business acumen to support aging services programs. The intern will be supporting both business unit functions and completing analytics projects. Business unit functions are expected to include billing support, report running, and data monitoring. Analytics projects are expected to include dashboard development, fee-for-service program evaluation, and process optimization. The intern will support the initial development and stabilization of the aging business unit. The team transitioning to the business unit are also in the aging analytics team and both units have significant project backlogs as new work begins. Therefore, the intern will be supporting the units as best as they can with projects and critical processes.

Requirements

  • Enrolled in an accredited U.S. college or university (undergraduate or graduate)
  • Available to work up to 29 hours per week
  • Able to work in person at an assigned ACDHS office
  • Must have an Allegheny County address during the internship
  • International candidates must meet federal I-9 employment eligibility requirements.
  • Proficiency in Excel is required.
  • Experience or training in SQL or programming languages is also required.

Nice To Haves

  • Experience with dashboarding tools like Tableau or Power BI is highly preferred.
  • Students from business or business-adjacent majors would be a good match.

Responsibilities

  • Support business unit functions including billing support, report running, and data monitoring.
  • Complete analytics projects such as dashboard development, fee-for-service program evaluation, and process optimization.
  • Support the initial development and stabilization of the aging business unit.
  • Assist with projects and critical processes within the aging analytics team and business unit.

Benefits

  • Practical experience in public service
  • Meaningful projects that enhance social services
  • Opportunity to apply skills with professionals
  • Impact programs serving vulnerable groups
  • Gain experience with one of the nation’s leading human services agencies
  • Build practical skills and explore careers in public service
  • Learn how analytics are applied in a human services setting
  • Opportunities to complete projects from the beginning to the end of the cycle
  • Exposure to real business problems and processes
  • Practical hands-on experience
  • Ability to make a direct difference for the local older adult population
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