Business Analyst - McLean, VA; Must have an active TS/SCI with Polygraph

Synertex LLC•McLean, VA

1d•$140,000 - $180,000•Onsite

About The Position

Synertex LLC is seeking an experienced Business Analyst to support an Intelligence Community customer in Bethesda, Maryland. The position is described as full-time and on-site in McLean, Virginia, supporting a high-visibility Intelligence Community mission. The analyst will apply experience in business systems analysis, requirements development, process improvement, and enterprise technology integration to translate business needs and mission objectives into technical requirements and solutions. The Business Analyst will work with senior IC leadership, government stakeholders, technical teams, program management, and contractors to identify business needs, define system requirements, evaluate proposed solutions, and support integration of capabilities into existing operations. The role requires engagement at both strategic and technical levels, including coordination across contractor teams and communication with very senior officials. Experience with ServiceNow applications, workflows, integrations, and enterprise platforms is highly desirable. The position offers a salary-based compensation package with competitive paid time off, 11 paid government holidays, a 401(k) with a 6% match, and health care options. An active TS/SCI with Polygraph is required.

Requirements

Active TS/SCI with Polygraph clearance is required.
At least 14 years of professional experience.
At least 8 years of relevant experience in business analysis, systems analysis, requirements development, enterprise technology integration, or related disciplines.
Demonstrated experience collecting, analyzing, refining, and documenting complex business and technical requirements.
Experience supporting enterprise-level technology initiatives, complex systems, and organizational process improvements.
Ability to consult on complex projects and contribute at a senior or specialist level across multiple phases of systems analysis and implementation.
Strong understanding of business systems analysis, requirements management, process modeling, and systems integration.
Experience translating business and user needs into functional requirements and technical specifications.
Ability to evaluate existing systems, identify capability gaps, and develop recommendations aligned with strategic business objectives.
Experience with workflow analysis, process mapping, data flow diagrams, and requirements traceability.
Familiarity with ServiceNow applications, workflows, platform capabilities, and enterprise integrations.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Visio, or comparable process modeling and documentation tools.
Strong analytical, organizational, and problem-solving capabilities.
Ability to interface confidently and professionally with very senior government and IC leadership.
Exceptional written and verbal communication skills, including communicating complex technical concepts to non-technical audiences.
Experience facilitating stakeholder discussions, requirements workshops, and cross-functional coordination.
Ability to navigate complex organizational structures and collaborate effectively with multiple contractor teams.
Ability to manage competing priorities while maintaining focus on mission requirements and program objectives.

Nice To Haves

Previous experience supporting ODNI or other Intelligence Community organizations.
Familiarity with IC mission environments, business processes, organizational structures, and applicable government directives.
Experience supporting ServiceNow enterprise implementations, application development, workflow optimization, or platform integration.
Experience working in Agile, Scrum, or hybrid development environments.
Experience with strategic planning, business process reengineering, organizational change management, and benefits realization.
Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or comparable business analysis certification.
ServiceNow certifications, including Certified Business Analyst or Certified Application Specialist.
Experience developing executive-level presentations, business cases, process models, and strategic recommendations.

Responsibilities

Define systems scope, objectives, and business requirements based on stakeholder needs, mission priorities, and existing systems and operational environments.
Analyze business and user needs and translate them into functional and technical requirements.
Collect, analyze, validate, and document requirements, system specifications, process workflows, and supporting materials.
Identify gaps between current capabilities and desired outcomes and recommend improvements to operational efficiency and system effectiveness.
Translate business needs into actionable requirements for technical teams, developers, and implementation personnel.
Evaluate proposed solutions for alignment with organizational objectives, technical capabilities, and current and future requirements.
Develop and maintain process models, workflow diagrams, data flow diagrams, and other visual requirements documentation.
Analyze business processes, technology capabilities, system functionality, and enterprise integration requirements.
Provide expert consultation on complex projects across phases of systems analysis and implementation.
Assess the business implications of technology applications in current and future operational environments.
Collaborate with technical teams to evaluate capabilities, identify integration challenges, and ensure solutions address validated requirements.
Support requirements development and refinement for enterprise platforms, including ServiceNow applications, workflows, and integrations.
Participate in technical exchange meetings, requirements workshops, and cross-functional planning sessions.
Evaluate user experience, system usability, and workflow effectiveness against stakeholder expectations.
Plan and manage realization of business benefits through integration of new capabilities into existing practices and processes.
Define measurable benefits supporting program objectives and organizational mission requirements.
Evaluate whether project outputs and deliverables will achieve intended outcomes and improve business processes.
Advise program management and the PMO on alignment of deliverables, schedules, and expected operational benefits.
Assess organizational readiness and operational impacts of new systems, capabilities, and processes.
Recommend timing and sequencing of deliverables to reduce disruption and maximize mission value.
Focus allocation of time, personnel, and resources on program priorities and business objectives.
Monitor progress toward business outcomes and recommend improvements to implementation effectiveness and benefits realization.
Engage senior IC officials, government stakeholders, program leadership, developers, and contractors to identify requirements and resolve business challenges.
Facilitate stakeholder discussions, requirements workshops, and technical exchanges to establish a common understanding of needs and objectives.
Coordinate across contractor teams and workstreams to communicate and consistently execute requirements.
Bridge mission stakeholders and technical personnel so business priorities are reflected in technical solutions.
Present findings, recommendations, process improvements, and implementation considerations to technical and non-technical audiences.
Update government leadership and program management on requirements, project progress, and anticipated outcomes.
Develop and maintain requirements documents, functional specifications, process documentation, workflow diagrams, and implementation recommendations.
Document stakeholder feedback, business processes, system requirements, and operational dependencies.
Maintain traceability between business objectives, requirements, technical deliverables, and expected outcomes.
Prepare executive-level briefings, analytical summaries, and recommendations.
Keep requirements documentation accurate, organized, and aligned with evolving mission and program priorities.