Personal Lines - Business Analyst I - III

Cincinnati Financial•Fairfield, OH

10h•$55,000 - $85,000•Hybrid

About The Position

The Personal Lines Operations department is currently seeking a Business Analyst. The Business Analyst acts as a liaison between the users of Diamond and the technical development teams. In this role you will gather information from state filed rules, rates and forms; test and review existing workflows; interview internal end-users and work with development staff to develop solutions that maximize functionality for our users while keeping within time and resource constraints. The PL Business Analyst develops requirement specifications and follows established procedures to communicate the requirements to the team. The PL Business Analyst also serves as a Product Owner for individual Agile teams within the Personal Lines Department. This position is based at our Headquarters in Fairfield, OH. Hybrid work options are available in select departments at our Headquarters located in Fairfield, OH. Eligibility may vary based on your role, responsibilities, and departmental policies.

Requirements

Strong decision making, logical thinking and sound judgment.
Strong written and verbal communication skills.
A strong technical aptitude.
Excellent analytical skills with a focus on attention to details.
A Bachelor’s Degree, an Associates’ degree with 1-3 years Personal Lines experience or Personal Lines experience of 3-5 years.
An API designation or an INS / AINS designation with Personal Lines experience.

Responsibilities

Acts as a liaison between the users of Diamond and the technical development teams.
Gathers information from state filed rules, rates and forms.
Tests and reviews existing workflows.
Interviews internal end-users.
Works with development staff to develop solutions that maximize functionality for our users while keeping within time and resource constraints.
Develops requirement specifications and follows established procedures to communicate the requirements to the team.
Serves as a Product Owner for individual Agile teams within the Personal Lines Department.
Analyze state filing information to determine how changes should be incorporated into Diamond.
Gather and document Personal Lines business requirements.
Communicate effectively.
Work with the technical development team to determine solutions to problems that consider timeliness, effectiveness, and practicality in addressing customer needs.