Business Analyst

Cloudforce•National Harbor, MD

14d•$80,000 - $100,000•Hybrid

About The Position

Eager to work at the intersection of business and bleeding-edge technology? Join a team thatâs all in on bringing next-generation AI capabilities to the most notable brands and institutions in the world. We are a forward-thinking company at the forefront of the AI revolution, dedicated to empowering businesses through innovative generative AI solutions. We are looking for passionate problem solvers with a hunger for working with the latest cloud and AI technologies. This is a unique opportunity to work on green-field projects in the AI space, backed by a successful and growing cloud solutions company. For this role, we are seeking a dynamic and detail-oriented Business Analyst to join our team, with a specific focus on working with corporate customers to ideate and define generative AI use cases. The ideal candidate will have a strong background in business analysis, coupled with a passion for emerging technologies, particularly in the AI domain. This role requires excellent communication skills, a deep understanding of business processes, and the ability to translate complex ideas into actionable requirements for AI implementation projects.

Requirements

At least 2-3 years of work experience as a Business Analyst or similar.
At least 3-5 years working at a technology company, ideally building a software product from the ground up.
Strong understanding of business processes and the ability to identify opportunities for AI-driven innovation.
Excellent communication, facilitation, and interpersonal skills, with the ability to engage with senior-level stakeholders.
Proven ability to document detailed requirements and translate business needs into technical specifications.
Familiarity with Microsoft services and cloud computing concepts.
Familiarity with generative AI concepts, tools, and platforms, highly desired.
Proven ability to work in a small, fast-paced environment.
Excellent problem-solving and analytical skills.
Ability to work independently and as part of a team, with a proactive and collaborative approach to problem-solving.

Responsibilities

Ideation and Use Case Development: Facilitate workshops and brainstorming sessions with customers to ideate on potential generative AI use cases that align with their strategic goals.
Requirements Gathering: Collaborate with customer stakeholders to gather and document business requirements for AI implementation projects, ensuring a clear understanding of the desired outcomes and the scope of the project.
Market Research: Stay informed about the latest trends and advancements in generative AI technologies and identify opportunities for new use cases and applications.
Analysis and Documentation: Analyze business processes and workflows to identify opportunities for AI value creation. Document findings and create detailed project specifications.
Project Documentation: Create comprehensive documentation, including use case descriptions, functional requirements, process flows, and data requirements, to guide successful AI project implementation.
Stakeholder Communication: Serve as a liaison between sales, project management, and technical teams. Facilitate effective communication to ensure alignment and understanding of project goals.
Collaborate with Corporate Customers: Engage with corporate clients to understand their business objectives, challenges, and opportunities where generative AI can provide value.
Solution Design: Work closely with technical teams to design Azure-based solutions that meet business needs and align with best practices.
Risk Assessment: Identify potential risks and challenges associated with AI implementation and propose mitigation strategies.
Continuous Improvement: Gather feedback from clients and internal teams to continuously improve the ideation, requirements gathering, and implementation processes.
Other duties, as assigned.

Benefits

Outstanding opportunities to learn, grow, and expand your network.
Excellent compensation, benefits, and generous incentives.
Complimentary snacks to keep you focused.
Super cutting-edge technology.
State-of-the-art workspace.
Community involvement.
Great team synergy.
Friday lunch and shenanigans... on us!
Incentive program for investing in your growth.
401K savings plan and education reimbursement.
24/7 access to a modern gym with Tonal and Peloton.
Free monthly garage parking with direct private access to the office.
Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.
Paid parental leave, including adoption and foster care placement.
PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentive opportunities to earn more PTO!).
9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.