Business Analyst

Western Governors University • Salt Lake City, UT

11d • $73,000 - $109,400 • Onsite

About The Position

As a Business Analyst, you’ll play a key role in driving process improvements and supporting technology solutions that help WGU achieve its mission. You’ll lead projects, analyze data, and collaborate with stakeholders to deliver actionable insights that shape strategic decisions and enhance operational efficiency.

Requirements

• Bachelor’s degree in management information systems, computer science, or a related field
• Three (3) years of experience analyzing, implementing, or supporting systems, plus prior project management experience
• Advanced critical thinking, analytical, and problem-solving skills
• Strong leadership and project management abilities with excellent organizational skills
• Ability to communicate complex ideas clearly through written and oral communication
• Proficiency in using related computer equipment and applications
• Ability to build consensus and motivate teams while meeting deadlines

Nice To Haves

• Certified Associate in Project Management (CAPM)
• Project Management Professional (PMP) certification
• Workfront Admin Experience

Responsibilities

• Lead process improvement initiatives by gathering and analyzing information from multiple sources and translating needs into actionable plans
• Manage multiple projects simultaneously, ensuring timelines, budgets, and stakeholder requirements are met
• Develop business cases, project plans, and documentation to support departmental goals
• Extract, compile, and analyze complex data sets to provide data-driven recommendations for strategic planning
• Collaborate with developers and subject matter experts to define technical vision and evaluate usability and performance trade-offs
• Coordinate testing processes to ensure system performance meets project requirements and resolve issues effectively
• Build and run reports to measure outcomes and support continuous improvement

Benefits

• Comprehensive healthcare: medical, dental, vision, telehealth, and mental health support
• HSA and FSA options
• Life and disability insurance, with optional accident, critical illness, and hospital indemnity coverage
• Legal assistance and identity protection
• Retirement savings plan
• Wellbeing programs
• Discounted WGU tuition for you and your family
• Flexible PTO and Sick time — no accrual required
• 11 paid holidays
• Additional paid leaves, including up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level