Business Analyst

BTI Solutions • Ridgefield Park, NJ

11d

About The Position

Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years, on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Business Analyst Responsibilities: Gather and analyze customer requirements for technology implementation projects Conduct interviews and workshops in both Korean and English Document functional and technical requirements with bilingual clarity Develop future-state process documentation and detailed functional specifications Facilitate meetings and presentations with stakeholders in Korean and English Prepare UAT test cases and support customers during user acceptance testing Monitor project deliverables and ensure timely completion Provide guidance, training, and support to end users after system deployment Support proposal and pre-sales activities when required Requirements: Bachelor’s degree or higher 10+ years of experience in system development projects or related fields Bilingual fluency in Korean and English (speaking, reading, and writing required) Strong documentation skills using Excel, Word, and PowerPoint Excellent presentation and communication skills Proven ability to follow through on commitments and meet deadlines Experience supporting or leading short-term system development projects (3–12 months), preferred Deep understanding of the Software Development Lifecycle (SDLC) Ability to travel within the U.S. (30% or more as needed) We are an outstanding national staffing company with 19 years of success Corporate Values 1. Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances 2. Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients 3. Stronger Together We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes 4. Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success 5. Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.

Requirements

• Bachelor’s degree or higher
• 10+ years of experience in system development projects or related fields
• Bilingual fluency in Korean and English (speaking, reading, and writing required)
• Strong documentation skills using Excel, Word, and PowerPoint
• Excellent presentation and communication skills
• Proven ability to follow through on commitments and meet deadlines
• Ability to travel within the U.S. (30% or more as needed)

Nice To Haves

• Experience supporting or leading short-term system development projects (3–12 months), preferred
• Deep understanding of the Software Development Lifecycle (SDLC)

Responsibilities

• Gather and analyze customer requirements for technology implementation projects
• Conduct interviews and workshops in both Korean and English
• Document functional and technical requirements with bilingual clarity
• Develop future-state process documentation and detailed functional specifications
• Facilitate meetings and presentations with stakeholders in Korean and English
• Prepare UAT test cases and support customers during user acceptance testing
• Monitor project deliverables and ensure timely completion
• Provide guidance, training, and support to end users after system deployment
• Support proposal and pre-sales activities when required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees