Business Analyst

HK Tech • Salt Lake City, UT

14h • Onsite

About The Position

We are seeking an experienced Business Analyst to partner with clinical, operational, and IT stakeholders in a psychiatric health facility, gathering and translating business requirements into actionable project deliverables. The role operates within a Scaled Agile Framework (SAFe) delivery model and requires direct, on-site engagement with facility staff and leadership in Salt Lake City. ONLY UTAH CANDIDATES WILL BE CONSIDERED.

Requirements

• 5+ years of business requirements experience in a psychiatric or behavioral health care setting
• Demonstrated experience working within a Scaled Agile Framework (SAFe) environment, including its ceremonies and artifacts
• Strong requirements elicitation, documentation, and process-mapping skills (BRDs, user stories, workflow diagrams)
• Experience facilitating stakeholder workshops and translating clinical and operational needs into technical requirements
• Proficiency with business analysis and collaboration tools such as Jira, Confluence, Visio, and Microsoft 365
• Excellent written and verbal communication skills, with the ability to manage multiple projects and deadlines

Nice To Haves

• SAFe certification (Practitioner, Product Owner/Product Manager, or equivalent)
• Familiarity with behavioral health operations, regulatory requirements, or electronic health record (EHR) systems
• CBAP or PMI-PBA certification
• Bachelor’s degree in Business Administration, Health Administration, Information Systems, or a related field (or equivalent experience)

Responsibilities

• Elicit, document, and validate business and functional requirements from clinical, administrative, and IT stakeholders
• Facilitate requirement-gathering sessions, workshops, and interviews with subject matter experts
• Translate requirements into user stories, process flows, and acceptance criteria for Agile/SAFe delivery teams
• Analyze current-state processes and identify gaps, risks, and opportunities for improvement
• Maintain requirements traceability throughout the project lifecycle
• Participate in SAFe ceremonies (PI Planning, sprint reviews, backlog refinement) and collaborate with Product Owners, Scrum Masters, and technical teams to refine the backlog
• Prepare clear documentation — BRDs, process maps, functional specifications, and status reporting for leadership
• Support user acceptance testing by developing test scenarios and validating outcomes with stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree