Business Analyst (ACPE)

State of Alaska•Anchorage or Juneau, AK

15h•Hybrid

About The Position

The Alaska Commission on Postsecondary Education (ACPE) is seeking a professional who, as part of a dedicated Information Technology Team, can work independently, as well as, lead project teams within a group setting to implement business process systems and technical initiatives. Business Analyst’s provide support and serve as liaison between technical staff, management, end-users and outside contractors on agency projects. Duties include project management, project and systems documentation following established project methodology, business system design, process and systems testing and troubleshooting.

Requirements

A minimum of 3 years work experience utilizing analytic skills AND at least 1 year of detailed work experience in technical or business process project methodology AND possess working level skills with MS Excel, MS Word, MS SharePoint, flowcharting software and reporting software.
Competency to lead cross divisional projects.
A minimum of 6 years work experience utilizing analytical skills AND at least 3 years of detailed work experience in technical project methodology AND possess working level skills with MS Excel, MS Word, MS SharePoint, flowcharting software and reporting software.
Competency to independently lead multiple complex cross divisional project teams.

Nice To Haves

Experience with SharePoint sites, lists, and libraries preferred
Understanding of student loan servicing, grants and scholarship processing
Preference will be given to experience in a loan/grant/scholarship serving environment.

Responsibilities

Serve as business liaison and project manager between technical programming staff, business users and outside contractors to communicate project scope, design and implementation requirements when working on agency projects and initiatives.
Develop test plans for testing of business software enhancements, locate appropriate cross sections of test accounts, perform testing regimens, analyze results, submit problem reports and communicate information and recommendations to management and staff.
Provide answers and recommendations on system related inquiries from ACPE staff. Including report creation and data analytics.
Provide and create reports and data analytics to ACPE staff and stakeholders.
Analyze and research problem reports and work directly with internal programmers and other contractors on resolving reported issues.
Develop concise project documentation as specified in Project Methodology procedures when servicing as Business Analyst lead on agency projects.
Provide agency-wide SharePoint implementation and section support by performing site design, site development, site maintenance and user testing.
Update and maintain ISS web-based problem tracking application and performs other duties as may be assigned.

Benefits

Medical, dental, and vision insurance with employer contributions
Employer-paid Basic Life Insurance (additional optional coverage may be available)
Optional insurance plans, including long- and short-term disability, accidental death and dismemberment (AD&D), long-term care, and supplemental survivor benefits
Flexible Spending Accounts (FSAs) for eligible health care or dependent care expenses
Membership in the Public Employees’ Retirement System (PERS) or Teachers’ Retirement System (TRS), as applicable
Employer contributions to defined benefit or defined contribution retirement plans, depending on date of hire
Contributions to the Alaska Supplemental Annuity in lieu of Social Security
Optional participation in the Alaska Deferred Compensation Program
Personal leave that increases with years of service
Twelve paid State holidays each year