Business Analyst

AAA-The Auto Club Group • MI-Admin Office Building (AOB), MI

3d • $0 - $65,000 • Remote

About The Position

Serves as a team member in designing, developing, implementing, and/or supporting moderately complex Salesforce based solutions. Supports project tasks and codes and test programs and develops system documentation (e.g.; structure charts, screen designs, data flow diagrams, file layouts, report layouts, and job run descriptions) in accordance with IS standards.

Requirements

• College coursework in Computer Science or Information Systems
• Distributed, and/or web-based system development
• Programming languages (e.g., Apex, JavaScript, Java or Python)
• Database management systems (e.g., IMS DB, DB2, Oracle, SQL Server, Access)
• Basic understanding of APIs, integrations, and REST/SOAP services
• PC fundamental tools (MS Office)
• Salesforce platform, including Apex, Lightning components, and Salesforce configurations.
• Structured systems analysis, design, programming and testing
• Understanding of Salesforce development concepts, including Apex, Lightning Web Components (LWC), and declarative tools
• Familiarity with Software development principles, object-oriented programming concepts and coding best practices

Nice To Haves

• Bachelor's degree in Computer Science or Information Systems preferred
• Technology certification
• Development methodologies
• Project Lifecycle course work

Responsibilities

• Supports project tasks
• Codes and tests programs
• Develops system documentation (e.g.; structure charts, screen designs, data flow diagrams, file layouts, report layouts, and job run descriptions) in accordance with IS standards
• Analyze business problems
• Demonstrating strong analytical and investigative ability
• Communicate effectively in a business setting
• Evaluate information systems and understand the inter-dependences between components
• Troubleshoot and resolve problems in a test, development or production environment
• Write procedures and technical materials
• Perform a variety of concurrent activities effectively

Benefits

• PTO, paid sick leave
• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).
• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.
• 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Paid Time Off (PTO)
• Paid Holidays
• 1 mental health day
• 2 floating holidays
• 1 volunteer day
• Paid leave programs, including parental, bereavement, jury duty, and military leave.
• Tuition assistance (up to $5,250 annually; 80% covered by ACG).
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career development and advancement.
• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED