Business Analyst 2

State of MontanaBozeman, MT
Hybrid

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Early Childhood and Family Support Division. This position serves as a Business Analyst for the Early Childhood and Family Support Division. The position assumes tasks related to a wide variety of the Division's programs and strategic initiatives such as: develop recommendations for process improvements; assist in the development, design, implementation, and training of policy and procedures; data report development and writing; develop, document, and execute system test plans. The position must be able to step into the business of varied programs, conduct research on projects, and develop options and communicate this information through a variety of delivery mediums. The position regularly communicates the status of projects with appropriate Division personnel, including Senior Leadership. The position recommends and implements efficiencies in Department wide practices such as administrative rules, outreach, policies, and procedures, etc.

Requirements

  • Ability to take a logical approach to problems, understanding, comprehending, and defining issues and approaches.
  • Ability to utilize active listening skills and understand the viewpoints of others.
  • Ability to develop a shared understanding of a project by all parties involved.
  • Bachelor's degree in English, Journalism, Communications, Business, Computer Science, Public or Health Administration; Social Sciences or related field.
  • 3+ years of work experience in a related field, including experience researching and writing business related technical documents and outreach.
  • Other combinations of education and experience will be considered on a case-by-case basis.

Nice To Haves

  • Experience using Excel, SQL, Tableau, and/or MS Access preferred

Responsibilities

  • Develop recommendations for process improvements
  • Assist in the development, design, implementation, and training of policy and procedures
  • Data report development and writing
  • Develop, document, and execute system test plans
  • Step into the business of varied programs
  • Conduct research on projects
  • Develop options and communicate this information through a variety of delivery mediums
  • Regularly communicate the status of projects with appropriate Division personnel, including Senior Leadership
  • Recommend and implement efficiencies in Department wide practices such as administrative rules, outreach, policies, and procedures, etc.

Benefits

  • Healthcare coverage
  • Retirement plans
  • Paid vacation
  • Sick leave
  • Holidays
  • Work/life balance
  • Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
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