Business Analyst

Nelson Miller Group•Fitchburg, MA

10d•Onsite

About The Position

The Business Analyst (BA) translates business needs into clear, actionable requirements that drive process and system improvements. Partnering with stakeholders across operations, finance, and IT, this individual is responsible for documenting current workflows, defining future-state solutions, and ensuring alignment with business goals. Acting as the link between business and technical teams, this role supports solution design, testing, and validation to ensure outcomes that improve efficiency, accuracy, and decision-making.

Requirements

Minimum of 2-5 years’ experience in manufacturing environments.
Understanding of MRP/MPS, BOMs, routings, inventory, and production planning concepts.
Hands-on experience with ERP and/or MES systems.
Strong skills in SQL/Excel for data analysis and reporting.
Ability to create process maps , requirements documents, and user stories.
Strong communication skills; comfortable working with both shop floor and executives.
Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, or a related field, or a technical degree, or equivalent practical experience.
This position requires approximately up to 20% travel to other sites.
Due to ITAR and / or CUI compliance requirements, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3).

Nice To Haves

Epicor Kinetic experience a plus.

Responsibilities

Work with Production, Planning, Supply Chain, Quality, and Finance to understand current processes and pain points.
Document “as-is” and “to-be” workflows (e.g., order-to-cash, procure-to-pay, MRP/MPS, work order execution).
Translate business needs into clear functional requirements, user stories, and acceptance criteria.
Support configuration and use of ERP/MES and related systems for production, planning, and purchasing.
Participate in solution design, testing, and implementation for enhancements, integrations, and new modules.
Write test cases, support UAT, and help coordinate cutovers and go-lives.
Identify opportunities to streamline processes, reduce manual work, and improve data quality.
Support Lean/Kaizen initiatives with data, process maps, and impact analysis.
Measure and track results of implemented changes (before/after metrics).
Serve as a key point of contact between operations, IT, and leadership.
Prepare training materials, quick reference guides, and SOP updates.
Help communicate changes, timelines, and impacts to end users.
Other responsibilities and duties as assigned

Benefits

Comprehensive benefit package including medical, dental and vision coverage
company-paid basic life/AD&D insurance
short-term and long-term disability insurance
voluntary supplemental insurances
flexible spending accounts
employee assistance program (EAP)
Sick Leave
Vacation Time
company-paid Holidays
401(k) Retirement Savings Plan option with a safe harbor non-elective company contribution