Business Analyst (hybrid)

Zirous • West Des Moines, IA

3h • Hybrid

About The Position

Zirous is an accomplished tech firm based out of West Des Moines, IA. For over 40 years, Zirous has been committed to executing best practices and going above and beyond industry standards to provide viable solutions for customers in all things data & analytics, marketing technology, revenue operations, cloud adoption, enterprise integration, identity & access management, custom application development, and experience services. Zirous is seeking a full-time Business Analyst to work directly with clients and Zirous technologists. Zirous has been acclaimed for its outstanding workplace environment as a Top Workplace in the State of Iowa for several years. Additionally, Zirous has been a finalist for the prestigious Best Technology Company Culture of the Year (2023 & 2025), Large Iowa Technology Company of the Year (2024) and Outstanding UX/CX Achievement of the Year (2025) awards by the Technology Association of Iowa. Join our fantastic team today!

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, Information Systems, Supply Chain Management, Business Analytics, Computer Engineering, Software Engineering, or in a related field or equivalent work experience.
• Ability to work a hybrid model within the Des Moines, IA metro.
• 3 - 5 years of business analysis experience working as a liaison between technical and non-technical teams.
• Previous Business Analyst (BA) or project management experience with modern data warehousing, reporting, analytics, or similar projects in preferred.
• Previous experience working with a project task management tool.
• Must understand the underlying process and basic concepts around application connectivities with previous configuration experience.
• Ability to effectively manage multiple client projects at one time.
• Previous experience along with interest in data analysis. Digging into data for insights is excites you.
• Has demonstrated ability to interact with clients in order to maintain good standing, which includes, but is not limited to, facilitating meetings to gather requirements, documenting business needs and leading status updates. The ability to successfully engage in multiple initiatives simultaneously is a must.
• Must have analytical ability, leadership skills, good judgment, and the ability to work effectively with clients and staff.
• Clear and concise written and verbal communication skills. You can articulate complex technological concepts to engineers and developers and translate for non-engineers/developers. You are adept at navigating technical conversations with both team members and clients alike.

Nice To Haves

• SQL experience is a plus.
• Experience with PowerBI is a plus.

Responsibilities

• Work on a variety of projects as a full-time consultant - length of projects and client industries will vary.
• Serve as the client's main point of contact, establishing trust while proactively communicating project status, timelines, roadblocks, and recommendations.
• Act as the liaison between the client's team and the internal Zirous technical team, gathering and documenting business and technical requirements.
• Position will primarily work on data and analytics related projects, with the potential to expand into other divisions of Zirous.
• Facilitating client meetings
• Eliciting requirements
• Translating and simplifying requirements based on client needs
• Defining project scope and objectives, prioritizing client business needs
• Identifying manageable tasks and segmenting those into multiple project phases
• Creating requirements documentation
• Managing the entire implementation of the project and communicating appropriately to all Zirous team and client team members
• Validating solution has fulfilled the requirements
• Designing, reviewing, and executing test cases
• Designing, reviewing, and executing training related to technology solution
• Creating presentations and other documentation for client projects
• Managing project’s scope, budget, and timeline
• Work closely with Project/Resource Managers and Technical Leads to ensure successful project implementation.
• Define project plans through task management tools such as DevOps, Jira, and Monday.com.
• Manage client relationships and propose solutions for additionally discovered technology needs.
• Other duties as assigned.

Benefits

• Competitive salary and benefits package including 401(k) match
• An environment that fosters personal and professional growth
• Hybrid model of in-office and work from home days each week
• Flexible scheduling
• Opportunities to work on exciting and varied projects
• Flexible time off (FTO) - Unlimited time off - take what you need while still supporting your team members and Zirous
• Paid holidays
• Cell phone subsidy and discounts through Verizon

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level