Business Analyst

Zenfreed•Lansing, MI

15h•Hybrid

About The Position

This position serves as the senior IT Business Analyst for MDOC’s mission critical applications. Collaborates with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements. This position will take on a leading role in completing the activities associated with Request for Proposals (RFP).

Requirements

Knowledge of business analysis methodologies and process modeling
Knowledge of IT project planning, development, and implementation with the ability to apply that knowledge to the development of requirements and RFP narrative
Knowledge of the Software Development Lifecycle and related methodologies e.g., Agile, CMMI, or other industry standard
Knowledge of application development environments and related tools
Experience in the estimation, planning and forecasting of projects
Experience in the documenting and gathering business, functional or technical requirements for software projects
Ability to effectively make oral and written reports and presentations
Advanced proficiency with all MS Office applications, MS Project and Visio
Ability to draft requirements for Request for Proposals (RFP) for the procurement of IT solutions and services
Ability to perform project level analysis and produce project analysis documentations such as swim lanes, sequence diagrams, use cases, etc
Ability to work on complex business problems, analyzing and evaluating current business methods and procedures for improvements
Ability to direct and organize requirement capture activities; to establish project goals and objectives that support the DTMB and MDOC strategic plans
Ability to identify problems, evaluate alternatives, exercise sound judgment, and implement effective solutions; to develop and evaluate policies and procedures; and prepare reports
Ability to communicate effectively with vendors, customers, and enterprise technology management
Ability to build and maintain effective relationships with cross -departmental and inter - agency teams; including effective communication skills with technical and non -technical groups
Ability to organize and develop test plans and test cases working with business subject matter experts

Nice To Haves

Bachelor's degree desired. Should be a degree in or related to: computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management or mathematics

Responsibilities

Estimating costs to complete projects
Establishing action plans
Completing impact analysis
Implementing test strategies
Serves as a liaison to vendors
IT system owner representing the agency for impact and strategic planning
Engage with the MDOC in establishing and fulfilling the Agencies strategic goals and objectives through exemplary delivery of IT Services
Inform and escalate issues and risks in a timely manner
Participate in DTMB or statewide IT initiatives as necessary
Other duties as assigned