Business Analyst

Embry-Riddle Aeronautical University • Daytona Beach, FL

2d • Onsite

About The Position

Under the guidance of the Associate Registrar for Technology and Compliance, the Business and Information Analyst provides functional expertise and technical support for the Student Administration section of the University’s Student Information System and software solutions used in the department. The position provides testing services for patches, upgrades, and other program changes to the system and technical expertise for implementing and managing software solutions in the department. This position supports academic quality in our teaching and learning environment and participates in department strategic planning meetings as a member of the leadership team. The Business and Information Analyst supports internal technical and reporting needs for leadership and functional areas of the department, and ad-hoc reports for colleagues campus wide. This position works to improve business processes across functional areas by generating reports and queries, analyzing data, troubleshooting system errors, disseminating best practices to keep the student record accurate, and maintaining the comprehensive Production Calendar for the department that keeps staff on task meeting all deadlines. This position works in conjunction with the office’s other Business and Information Analyst to support external technical and reporting needs by serving as a technical/functional student record expert and resource campus wide. Externally they support orientation, academic advising, and faculty ad-hoc reports. This position supports excellence in student services at every opportunity.

Requirements

• Bachelor's degree in business, technology, adult education, or related area.
• 1-3 years of work-related experience.

Responsibilities

• Provides functional expertise and technical support for the Student Administration section of the University’s Student Information System and software solutions.
• Provides testing services for patches, upgrades, and other program changes to the system.
• Provides technical expertise for implementing and managing software solutions in the department.
• Supports academic quality in our teaching and learning environment.
• Participates in department strategic planning meetings as a member of the leadership team.
• Supports internal technical and reporting needs for leadership and functional areas of the department, and ad-hoc reports for colleagues campus wide.
• Works to improve business processes across functional areas by generating reports and queries, analyzing data, troubleshooting system errors, disseminating best practices to keep the student record accurate.
• Maintains the comprehensive Production Calendar for the department that keeps staff on task meeting all deadlines.
• Supports external technical and reporting needs by serving as a technical/functional student record expert and resource campus wide.
• Supports orientation, academic advising, and faculty ad-hoc reports.
• Supports excellence in student services at every opportunity.

Benefits

• Up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year.
• 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• 100% tuition coverage for yourself for one undergraduate and one graduate degree.
• Discounted tuition rates for your spouse and dependent children up to age 26.
• ERAU contributes 6% of your base salary to your retirement plan.
• ERAU offers a 4% matching contribution to your retirement plan – with no vesting period.
• 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level