Business Analyst

AgWest Farm Credit•Spokane, WA

7d•Hybrid

About The Position

AgWest Farm Credit is seeking a Business Analyst I or Business Analyst II to join their Business Analysis department in Spokane, Washington. This full-time position reports to the Director, Business Analysis. The role is primarily responsible for assisting business teams in gathering requirements, evaluating processes, recommending solution options, and implementing process and technology improvements to meet strategic objectives. The Business Analyst will also manage small to medium projects to ensure their successful completion.

Requirements

Bachelor’s degree in business, accounting, information systems, computer science, or related field, or an equivalent combination of education and experience
Generally, requires at least one year of business analysis or related experience, ideally in financial institution operations
Understanding of business case preparation and business requirement elicitation techniques
Ability to learn and develop business analysis skills, incorporating guidance provided on new tasks and assignments
Understanding of basic business analysis and project management concepts
Ability to plan, prioritize, organize and control assigned activities
Demonstrated skills in Microsoft Office tools including Outlook, Word, Excel, and PowerPoint
Proof of authorization to work in the United States.

Nice To Haves

Relocation assistance will be provided to eligible candidates who must relocate to accept this position.

Responsibilities

Work with business teams to develop, clearly articulate, and document business requirements that align with intended business outcomes.
Receive guidance on new projects and assignments.
Participate in business process improvement, solution design, building, and testing sessions to ensure options are fully explored and results meet expectations.
Assist in researching and drafting business case recommendations (supported by cost/benefit analysis) for achieving business outcomes.
Assist in implementing business process and/or technical solutions that improve organizational efficiencies and customer experience across all business areas.
Perform post-implementation analysis to measure adoption of new processes and technologies to identify potential gaps; coordinate follow up actions with appropriate teams.
Participate in journey mapping sessions to identify personas and journeys; create professional artifacts including opportunities for management review and action.
May spend approximately 20% of time in a project management capacity to coordinate work for specific project areas or small projects.
Ensure work is completed in accordance with AgWest’s project management and business analysis methodologies and meet all product development IT general control requirements.
Maintain up-to-date information in project portfolio systems; generate and distribute timely reports.
Assist in facilitating the Innovation Station process by obtaining additional information on requests to help determine next steps.
Support monthly calls to staff detailing changes by drafting materials and assisting with facilitation as needed.
Maintain a strong working knowledge of AgWest business practices, products and key systems.
Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
Other duties as assigned.