Business Analyst

RailpenDarlington, SC
Hybrid

About The Position

We are seeking a talented Business Analyst to join our Change & Transformation team, playing a key role in delivering high‑impact, end‑to‑end initiatives across a diverse and evolving portfolio. This is an excellent opportunity for an individual with strong investment management or custody experience, alongside full end‑to‑end lifecycle exposure, and a passion for translating business needs into practical, effective solutions. The successful candidate will be a proactive and pragmatic professional, capable of building strong stakeholder relationships and contributing as a key member of the team. They will support Railpen in meeting members’ needs and delivering positive outcomes, consistently acting in the best interests of members. As a Business Analyst within our Change & Transformation team, you will work across a range of strategic initiatives, supporting the delivery of change from concept through to implementation. You will gain exposure across back, middle and front office functions, contributing to a broad range of change initiatives. This role requires a collaborative and flexible approach, with a strong focus on practical delivery. You will work within cross‑functional teams and adapt to changing priorities as required.

Requirements

  • Strong Financial Services experience, ideally with 5+ years' experience as a Business Analyst, including exposure to investment management, pensions, custody, or related financial services environments.
  • Experience delivering end‑to‑end lifecycle projects, including system implementations, data initiatives and outsourcing.
  • Knowledge of back and/or middle office environments; front office exposure is advantageous.
  • Strong understanding of investment products, including funds, ETFs, equities, fixed income, FX and derivatives.
  • Proficiency in Excel and SQL, particularly for data analysis and issue resolution.
  • Experience working in change or transformation environments, ideally within complex, member‑focused organisations.
  • Ability to translate complex information into clear, high‑quality outputs.
  • Strong communication and influencing skills, with the ability to build trusted relationships and challenge constructively.
  • Ability to balance strategic thinking with hands‑on delivery.
  • Strong organisational and analytical skills, with the ability to manage multiple priorities.
  • A continuous improvement mindset.
  • Applicants must have the legal right to work in the UK.

Nice To Haves

  • Front office exposure is advantageous.

Responsibilities

  • Analyse business processes and business cases or problem statements.
  • Gather and define requirements, identifying gaps and opportunities.
  • Ensure solutions align with both business objectives and technical capabilities.
  • Build and maintain effective relationships with internal stakeholders and external partners.
  • Support the design and implementation of new operating models and process changes.
  • Identify and document risks, assumptions, issues and dependencies, escalating where appropriate.
  • Support wider delivery activities including planning, solution design, test preparation and execution, and implementation.

Benefits

  • A competitive salary (depending on experience).
  • 28 days annual leave plus bank holidays.
  • Generous annual bonus plan.
  • Membership of the Railways Pension Scheme (Defined Benefit arrangement).
  • 4x Life Assurance cover.
  • Private Medical Insurance.
  • Employee assistance programme.
  • Health cash plan.
  • Eye care vouchers.
  • Flu vaccination.
  • Hybrid and flexible working.
  • 12 months full pay maternity leave.
  • 6 months full pay paternity leave.
  • Buy and sell holidays.
  • Give as you earn scheme.
  • Paid volunteering days.
  • Flexible half days leave.
  • Electric vehicle leasing.
  • Cycle to work scheme.
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