Hybrid/Local Govt BA (C2H/15+)

InnoSoul • Denver, CO

21h • Hybrid

About The Position

We are seeking a mid-level ITS Business Analyst with over 5 years of experience to support vendor-delivered technology projects and selected internal application initiatives. This role involves leading and coordinating requirements activities, acting as a liaison between business stakeholders, vendors, and IT teams, and assisting in the planning of communication and training to ensure smooth adoption. The position also contributes to production support by triaging issues and clarifying bugs with development and vendor teams.

Requirements

• 5+ years as an IT/ITS Business Analyst or similar role (systems analyst, product analyst).
• Experience with BRDs/User Stories/Cases.
• Vendor Management experience.

Responsibilities

• Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications.
• Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria).
• Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests.
• Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes.
• Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids).
• Coordinate UAT planning, scripts, and feedback loops; track defects to closure.
• Gather and refine requirements for internal application enhancements and minor projects.
• Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed