Business Analyst

TEKsystems•Westerville, OH
•$35 - $50•Remote

About The Position

We are seeking a Business Analyst to help bridge Global Trade, Supply Chain, IT, vendors (QAD/KPMG), and integration teams. This role involves leading business requirements elicitation sessions, documenting current-state and future-state business processes, and translating business needs into detailed functional requirements, user stories, process flows, business rules, and acceptance criteria. The Business Analyst will facilitate workshops to define MVP, must-have, and future-state capabilities, and partner with solution vendors and implementation partners to evaluate system capabilities and identify process gaps. This role also includes analyzing impacts to upstream and downstream systems, integrations, reports, and operational procedures, supporting data mapping activities, assisting in defining various data requirements (master data, compliance data, trade classifications, inventory, customs, and shipment-related), and creating/maintaining project artifacts.

Requirements

  • Business analysis
  • Agile
  • Requirement gathering
  • High emotional intelligence and very self aware
  • Can confidently facilitate meetings with leaders and subject matter experts.
  • Communicates clearly and concisely.
  • Comfortable challenging assumptions respectfully.
  • Brings structure to ambiguous discussions.
  • Quickly establishes trust across business and technology teams.
  • Develops strong partnerships with stakeholders who may have competing priorities.
  • Seen as a trusted advisor rather than just a note-taker.

Responsibilities

  • Help bridge Global Trade, Supply Chain, IT, vendors (QAD/KPMG), and integration teams.
  • Lead business requirements elicitation sessions with Trade, Compliance, Supply Chain, Distribution Centers, Finance, and IT stakeholders.
  • Document current-state and future-state business processes for FTZ and GTM capabilities.
  • Translate business needs into detailed functional requirements, user stories, process flows, business rules, and acceptance criteria.
  • Facilitate workshops to define MVP, must-have, and future-state capabilities.
  • Partner with solution vendors and implementation partners to evaluate system capabilities and identify process gaps.
  • Analyze impacts to upstream and downstream systems, integrations, reports, and operational procedures.
  • Support data mapping activities across source systems, interfaces, and reporting requirements.
  • Assist in defining master data, compliance data, trade classifications, inventory, customs, and shipment-related requirements.
  • Create and maintain process documentation, requirements traceability, decision logs, and project artifacts.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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