REQT: Direct Client: Business Analyst @ Lansing, MI – Hybrid

KSN Technologies. • Lansing, MI

14h • Hybrid

About The Position

DTMB Agency Services needs a Business Analyst 5 to provide excellent customer service, supporting primarily project needs for the Department of Natural Resources (DNR) Agency. Key responsibilities include being the liaison between DTMB and the project stakeholders, as well as providing expert facilitation and elicitation and process modeling to help develop strategy and requirements for planned enhancements and technology updates on a public facing application used to communicate current availability of burn permits in Michigan counties. In addition, as part of the overall support for DNR, this person will be a critical member of the DTMB Agency Services Business Analyst team, participating in various related work requests for DNR and contributing to the operational activities of the BA team. Customer service and being a champion to ease Agency compliance with DTMB policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help DNR navigate those for the success for their projects and work requests. DTMB Agency Services and EGLE welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.

Requirements

• Minimum of 7 years conducting business process review and requirements elicitation and documentation to include process modeling.
• Minimum of 5 years developing and/or managing user stories on Agile development project(s).
• Minimum of 2 years working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions.
• Minimum of 2 years working on projects developing/implementing IT solutions for public use.
• Must be located in the state of Michigan during remote days.
• Must provide 2 professional references with submission.

Nice To Haves

• Minimum of 2 years supporting the development of or compliance to statement of work and/or other work agreements/contracts.
• Minimum of 1 year working with programs governed by state and/or federal regulations.
• Bachelor's degree.

Responsibilities

• Act as the liaison between DTMB and project stakeholders.
• Provide expert facilitation and elicitation.
• Perform process modeling to help develop strategy and requirements for planned enhancements and technology updates on a public-facing application.
• Support the Department of Natural Resources (DNR) Agency's project needs.
• Participate in various related work requests for DNR.
• Contribute to the operational activities of the BA team.
• Champion customer service and ease Agency compliance with DTMB policies and practices.
• Quickly gain a working understanding of applicable constraints and enablers.
• Help DNR navigate constraints and enablers for project success.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior