Business Analyst (HTS), Mid

Acentra Health, LLC•UNAVAILABLE, Georgia

About The Position

Acentra Health is seeking a mid-level Business Analyst to analyze business problems, identify gaps, and develop technical solutions involving complex information systems for Provider Enrollment, Screening, and Credentialing subsystems. The role works independently, helps determine appropriate methods for assignments, bridges information technology teams and clients throughout project phases, and provides day-to-day direction on State program activities. The Business Analyst owns requirements and assigned deliverables within scope, supporting quality and timely delivery across project phases. The role includes client engagement, workshops, design sessions, solution demonstrations, decision analysis, process modeling, testing, and implementation support. The position also requires understanding system architecture and cross-functional integration, developing healthcare-domain and system knowledge, managing scope changes and risks, and complying with corporate policies, including HIPAA Privacy and Security Rules.

Requirements

  • Bachelor's degree and 4 or more years of business analysis experience; the company accepts six years of directly relevant experience in lieu of a bachelor's degree, or an associate's degree plus three years of directly relevant experience.
  • Experience on large, complex projects and domain knowledge of Medicare, Medicaid, and/or healthcare.
  • Strong knowledge of Medicaid Management Information Systems (MMIS) and related subsystems.
  • Strong business analysis skills, including requirements elicitation, documentation, and validation.
  • Experience with SDLC processes and business analysis best practices.
  • Strong stakeholder communication and facilitation skills.

Nice To Haves

  • Strong knowledge and proficiency in SQL, with a high level of technical and database knowledge.
  • Experience supporting moderately complex to large-scale Medicaid or healthcare programs.
  • Knowledge of MMIS Provider Enrollment and related subsystems.
  • Familiarity with SQL, reporting, analytics, or data visualization tools such as Power BI or Tableau.
  • Strong expertise in requirements elicitation, analysis, documentation, and validation.

Responsibilities

  • Work independently and participate in client interactions, presentations, and solution discussions within assigned scope.
  • Lead client workshops, design sessions, and solution demonstrations.
  • Own the end-to-end requirements lifecycle, including elicitation, documentation, traceability, and change management.
  • Perform decision analysis and evaluate alternative solutions to identify effective business outcomes.
  • Serve as a requirements subject-matter expert and influence stakeholder decisions through business analysis expertise, domain knowledge, and communication.
  • Take accountability for feature or workstream outcomes, including alignment, issue resolution, and successful delivery.
  • Manage and prioritize assigned tasks across project phases to ensure timely delivery.
  • Own assigned deliverables end-to-end within scope and remain accountable for quality and timelines.
  • Create and maintain business process models and workflow diagrams.
  • Support and participate in User Acceptance Testing (UAT) and implementation activities.
  • Understand overall system architecture and cross-functional integration.
  • Make independent decisions within assigned scope and escalate complex issues appropriately.
  • Develop strong functional knowledge of systems and the healthcare domain.
  • Identify risks, manage scope changes, and communicate issues proactively.
  • Use business analysis tools such as Jira, Visio, and Excel for analysis, documentation, and requirements tracking.
  • Create and maintain requirements documentation, including use cases, workflow diagrams, and gap analyses.
  • Analyze user requirements and client business needs independently to identify gaps and recommend solutions.
  • Own requirements within assigned scope, ensuring completeness, bidirectional traceability, and alignment with business needs.
  • Read, understand, and comply with corporate policies, including HIPAA Privacy and Security Rules.
  • Provide day-to-day direction on State program activities.

Benefits

  • Comprehensive health plans
  • Paid time off
  • Retirement savings
  • Corporate wellness
  • Educational assistance
  • Corporate discounts
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