Business Analyst VBP
About The Position
The City of Virginia Beach is seeking a skilled Business Analyst to support municipal operations, service delivery improvements, and technology modernization initiatives. This role will partner with city departments, community stakeholders, and technical teams to analyze business processes, define requirements, and support projects that enhance efficiency, transparency, and public service outcomes. The ideal candidate understands local government operations, thrives in a collaborative environment, and can translate complex needs into actionable solutions that align with city policies, strategic goals, and regulatory requirements.
Requirements
- Must be a US citizen.
- Bachelor’s degree in Business Administration, Public Administration, Information Systems, or a related field OR 4 more years of relevant experience in lieu of a degree.
- 2–5+ years of experience as a Business Analyst or similar role
- Experience with requirements elicitation, process mapping, and documentation.
- Strong analytical and problem‑solving skills.
- Ability to communicate effectively with both technical and non‑technical stakeholders
- Familiarity with municipal or public‑sector environments.
- Proficiency with tools such as Microsoft Office, Visio, or similar platforms.
- Successful background and drug screening check.
Nice To Haves
- Experience working in local government or public‑sector organizations.
- Knowledge of municipal operations, budgeting processes, or public‑service workflows.
- Experience with enterprise systems commonly used in city environments (e.g., ERP, permitting systems, asset management systems).
- Certifications such as CBAP, PMI‑PBA, CSM, or PMP.
- Experience supporting digital transformation or modernization initiatives.
Responsibilities
- Conduct requirements‑gathering sessions with city departments, program managers, and community stakeholders.
- Document business needs and translate them into functional and technical requirements.
- Analyze existing processes and recommend improvements that support citywide efficiency and service delivery.
- Develop workflow diagrams, process maps, and supporting documentation.
- Support technology projects across the full lifecycle, including planning, testing, implementation, and user adoption.
- Ensure solutions align with municipal policies, state regulations, and city strategic priorities.
- Prepare reports, presentations, and briefings for department leadership and city management.
- Collaborate with IT, vendors, and cross‑functional teams to validate requirements and support system enhancements.
- Assist with change management, training materials, and communication plans for new systems or processes.
- Maintain accurate documentation in accordance with City of Virginia Beach standards.
Benefits
- Medical, Dental and Vision Insurance
- 401k immediate vesting with company match
- Flexible Spending Accounts
- Health Savings Account with company contributions
- Employee Assistance Program (EAP)
- Bonuses for performance
- Voluntary life/accidental death & dismemberment
- Educational assistance and special training programs
- Voluntary benefits (accidental, critical illness, whole life)
- Group life insurance (Company paid)
- Short-term and Long-term Disability Insurance (Company paid)
- Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave
- Health and fitness reimbursement
- Referral bonuses
- Employee discounts on various services and products
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
