Business Analyst 5

TekWissen • Lansing, MI

22h • Hybrid

About The Position

TekWissen is seeking a Senior Business Analyst for the Agency Services Application Development and Support team. The team supports applications for the Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC), and Michigan Lifelong Education Advancement and Potential (MiLEAP). The role supports application maintenance and larger projects, with a primary focus on MiLEAP. The Business Analyst manages work requests for operational support of web applications, gathers requirements for project initiatives, and serves as a liaison between technical teams and business partners. This senior position requires leadership, delegation, effective communication, strong requirements-gathering skills, and the ability to lead meetings with stakeholders and technical resources.

The assignment is temporary, lasts 12 months, and is hybrid in Lansing, Michigan. The stated shift is 8:00 AM to 5:00 PM.

Requirements

• At least 5 years of exposure to complex IT web applications within the past 5 years.
• At least 3 years working as a liaison between a development team and a project manager or business client on a software development project.
• At least 3 years as a business analyst supporting a software development project within the past 5 years.
• At least 3 years of experience leading meetings, conducting training and information sessions, communicating appropriately for the audience, and preparing oral and written reports and presentations.
• At least 1 year of experience with Azure DevOps.
• Must be detail-oriented and a critical thinker.
• Strong leadership, delegation, communication, and requirements-gathering skills; ability to lead meetings with stakeholders and technical resources.

Nice To Haves

• At least 2 years of knowledge and understanding of the Software Development Lifecycle.
• At least 6 months of project management skills and knowledge of project management and related methodologies.
• At least 2 years of experience with Microsoft SharePoint.
• At least 6 months of experience with the Salesforce Platform.
• At least 6 months of experience with MS Dynamics 365.

Responsibilities

• Facilitate meetings with the technical team and business clients.
• Independently lead requirement sessions to gather requirements and project specifications.
• Manage project tasks, timelines, and communications between business product owners and development teams through the Change Management lifecycle.
• Provide management with project status reports and resource demand projections.
• Maintain the backlog of work items and track sprints and ticket progress in Azure DevOps.
• Ensure the team follows department change management policies.
• Maintain project documentation on the SharePoint site.
• Work with vendors and other stakeholders.
• Gather complex requirements for new applications for RFPs.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed