Business Analyst - WC Insurance

MEMIC•Portland, ME

12d•$60,000 - $90,000•Hybrid

About The Position

The Business Analyst plays a key role in driving business solutions by gathering and analyzing requirements, managing stakeholder relationships, and delivering measurable value to the MEMIC Group. This role requires a proactive approach to problem-solving, effective communication, and the ability to work independently on projects while collaborating with cross-functional teams. The Business Analyst takes ownership of their work, identifies opportunities for process improvements, and ensures solutions align with organizational goals. This position is ideal for someone with a strong foundation in business analysis who is eager to drive meaningful change and deliver measurable value to the organization.

Requirements

2-4 years of experience in business analysis or a related field, with a proven track record of delivering successful projects.
Familiarity with workers' compensation or insurance processes is preferred.
Advanced problem-solving skills, with the ability to analyze complex issues and propose practical, data-driven solutions.
Excellent written and verbal communication skills, with the ability to influence, engage, and build strong relationships with stakeholders at all levels. Ability to tailor messages to diverse audiences.
Proficiency in BA tools (e.g., Azure DevOps, Visio, Excel) and familiarity with Agile methodologies.
Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
Strong analytical and critical thinking skills, with a focus on delivering measurable business value.
Experience in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
Willingness and ability to adapt to changing priorities and embrace new challenges

Nice To Haves

Familiarity with workers' compensation or insurance processes
Experience in process improvement methodologies (e.g., Lean, Six Sigma)

Responsibilities

Gather, document, and validate business requirements from stakeholders, ensuring alignment with project objectives and organizational goals.
Lead the documentation of current and future state processes, workflows, and user stories, ensuring clarity and accuracy.
Act as the primary liaison between stakeholders and technical teams, facilitating clear communication and managing expectations.
Proactively identify inefficiencies in processes and propose innovative solutions to improve workflows and deliver measurable value.
May act as Lead BA on a Product Team, managing and prioritizing the product backlog, ensuring alignment with strategic goals and stakeholder needs.
Collaborate with the Business Intelligence team to analyze data, identify trends, and provide actionable insights to support decision-making.
Utilize BA tools (e.g., Azure DevOps, Visio, Excel) to document requirements, model processes, and track project progress.
Facilitate workshops and meetings with stakeholders to gather input, gain clarity, and build consensus.
Mentor Associate BAs by providing guidance, sharing best practices, and supporting their professional development.