Business Analyst

Defence Construction Canada•ON, Ottawa - Information Technology, ON

1d•Hybrid

About The Position

Defence Construction Canada (DCC) is seeking an experienced Business Analyst to join their IT team. This role supports the delivery of business initiatives by acting as a liaison between business stakeholders and technical teams. The Business Analyst will produce clear, structured requirements to enable the design, development, testing, and implementation of solutions across enterprise platforms. The ideal candidate enjoys working closely with delivery teams and transforming defined business needs into implementable solutions.

Requirements

Demonstrated experience independently owning requirements for initiative-level work.
Proven ability to structure documentation to serve both business and technical audiences.
Experience developing requirements and technical specifications for ERP systems, digital forms, workflow automation, integrations, and reporting solutions.
Strong written and verbal communication skills, with the ability to tailor content and level of detail to different stakeholders.
Experience facilitating discussions, managing competing priorities, and supporting informed decision-making.
Practical understanding of delivery contexts (Agile, Waterfall, or hybrid).
Ability to work in a multi-project environment.
Minimum: College diploma in engineering, computer science, business, or related field with minimum of five years’ relevant experience.
Highly organized and methodical.
Structured and analytical thinking; able to connect details to broader business processes.
Strong elicitation techniques; comfortable operating in ambiguity.
Collaborative, delivery-focused mindset that balances rigour with pragmatism.
Strong verbal and written communications skills.
Apply project management and risk management techniques.

Nice To Haves

University degree and/or additional training in project or business analysis disciplines.
Bilingual preferred (Working mainly in English with some French stakeholders).

Responsibilities

Own business analysis activities end-to-end for assigned initiatives, from discovery through validation and handoff.
Frequently lead multiple smaller projects concurrently.
Elicit, document, and analyze current state business processes, perform gap analysis, and define proposed future-state business processes.
Elicit, document, and analyze functional, non-functional, technical, and data requirements to implementation-ready level of detail.
Translate business requirements to technical specifications for enterprise and low code platforms, including JD Edwards EnterpriseOne, Laserfiche Forms and Workflow, PowerApps, and Power BI.
Produce business and technical requirements related to forms, workflows, field-level validation, business rules, notifications, integrations, and reporting.
Facilitate workshops and working sessions to establish clarity from ambiguity and resolve moderate stakeholder conflicts.
Perform gap and impact analyses within the context of the current solution.
Frame and communicate solution options and trade-offs clearly, while leaving solution design decisions with technical leads and stakeholders.
Collaborate effectively with developers, testers, project managers, and business knowing when to lead and when to step back.
Support validation and user acceptance testing activities to confirm solutions meet approved requirements.
Ensure quality standards are met and risks are identified and managed throughout delivery.

Benefits

Comprehensive employer-paid health and dental benefits
Public service pension plan
Generous vacation and leave provisions
Flexible work options and support for work-life balance
Long-term career growth within a respected federal organization
100% employer-paid annual sick leave, and health and dental premiums
$400 wellness allowance to help cover expenses such as a gym membership
$2,500 for mental health services on top of regular $2,500 paramedical coverage
Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
Life, accidental-death, and short-term disability insurance
Enhanced inConfidence employee and family assistance program
Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
$400 allowance every two years, to support working from home
Public-service pension
Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans