Business Analyst - Advanced

the Client•Springfield, MA

1d•Hybrid

About The Position

The Business Analyst Consultant will support Enterprise Analytics delivery across recurring reporting, analytics products, stakeholder requests, and governance workstreams. The role provides hands-on business analysis, coordination, and reporting support, maintaining delivery continuity and helping move requests from intake through delivery. The consultant gathers and documents business requirements for reporting, metrics, dashboards, and process improvements; coordinates stakeholder requests, enhancement intake, validation, and delivery follow-up; and supports recurring and ad hoc leadership reporting. The role also coordinates reporting cycles, including data and narrative inputs, quality checks, and delivery readiness, and supports portfolio reporting, analytics requests, documentation, and operational improvements. The position involves defining business and systems scope and objectives based on user needs and applicable industry requirements; devising or modifying procedures to address complex problems while accounting for business and system limitations; and analyzing business and user needs, documenting requirements, and translating them into business or systems requirements. The consultant works at a high technical level across most phases of business and systems analysis, considers the business implications of technology, and guides less-experienced Business Analysts. The role coordinates with business stakeholders, analytics team members, product partners, and technical contributors. It also supports change management, communications, and adoption activities for new or updated analytics products and processes.

Requirements

Bachelor's degree in business, analytics, information systems, communications, or a related field.
Experience supporting enterprise analytics, technology, governance, or portfolio reporting teams.
Experience with Tableau, MicroStrategy, SQL, or comparable data and reporting tools.
Experience supporting senior leadership reporting or executive communications.
Experience working in Agile or product-oriented delivery environments.
Ability to quickly learn internal systems, business processes, and stakeholder networks.

Nice To Haves

Training or certification in business analysis, change management, Agile delivery, project management, or data analytics.
Relevant certifications such as CBAP, CCBA, Prosci, PMP, Scrum, Tableau, or MicroStrategy.

Responsibilities

Maintain delivery continuity across Enterprise Analytics workstreams.
Gather and document business requirements, acceptance criteria, and process needs for reporting, metrics, dashboards, and process improvements.
Translate business needs into clear, actionable work for developers, analysts, and reporting partners.
Coordinate stakeholder requests, enhancement intake, validation, and delivery follow-up.
Manage reporting requests, dashboard enhancements, defects, decisions, and follow-up.
Support recurring and ad hoc leadership reporting with clear, accurate, and timely outputs.
Coordinate reporting calendars, data collection, validation, quality checks, delivery checkpoints, and readiness.
Support portfolio reporting, analytics requests, documentation, and operational improvements.
Prepare status updates, meeting notes, action items, process documents, and leadership-ready summaries.
Track requirements, decisions, owners, risks, dependencies, and delivery status.
Create operational documentation and support knowledge transfer.
Support change management, communications, and adoption activities for new or updated analytics products and processes.
Define business and systems scope and objectives based on user needs and applicable industry requirements.
Devise or modify procedures to solve complex problems while considering business or system limitations, operating time, and desired results.
Analyze business and user needs, document requirements, and translate them into business or systems requirements.
Guide and advise less-experienced Business Analysts.