Business Analyst role responsible for supporting the development and help desk teams. Proactively manages timelines and meets all deadlines. Collaborates daily with the Dev and Help Desk team participating in team level reviews and revisions. Collaborates with clients, users, and subject matter experts to gather accurate and up-to-date information. Translates complex requirement concepts into clear and concise language for a diverse audience (technical and non-technical). Ensures documentation is well-organized, easy to navigate, and adheres to organizational style guides. Develops and maintains user guides, training materials, and other communication pieces. Keeps existing documentation up-to-date and is responsible for reviewing, updating, and maintaining documents as the application changes.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed