Business Analyst

Paramount•Los Angeles, CA

13d•$64,800 - $97,200

About The Position

Paramount is seeking a Business Analyst to join their Product Design & Development team, which is part of the HR Product team. This team focuses on optimizing the digital ecosystem for HR processes and driving strategic operational change. The Product Design & Development team is dedicated to designing, building, and scaling AI-driven tools, automations, and solutions to enhance efficiency, improve decision-making, and elevate employee and stakeholder experiences. Their goal is to solve complex business problems, design innovative solutions, and transform HR Operations through intelligent automation and enablement. The ideal candidate should be a great communicator, highly organized, detail-oriented, a critical thinker, self-motivated, and driven to learn.

Requirements

2+ years of experience in business analysis, HR systems, enterprise systems, or digital transformation.
Bachelor’s degree in a related field required.
Strong understanding of HR processes and systems across functions like Compensation, Talent Acquisition, Learning & Development, and HR Operations.
Experience with platforms such as Microsoft 365 suite, Salesforce, ServiceNow, Slack, Asana, etc.
Exceptional written and verbal communication skills; deliver clear documentation, process mapping, and training material.
Familiarity with gathering requirements, drafting user stories, documenting business processes, and supporting cross-functional technical projects.
Strong critical thinking and problem-solving skills, and ability to explain complex processes simply.
Highly organized with the ability to manage multiple tasks, adapt to shifting priorities, and operate effectively in a fast-paced environment.
Demonstrated ability to build strong relationships with stakeholders at all levels and empathize with users to uncover needs and improve experiences.

Responsibilities

Manage relationships with enterprise customers, help to gather and translate business requirements into solutions that leverage automation and AI, and support training and change management.
Serve as the primary front-end support for internal customers, addressing questions, troubleshooting issues, and guiding stakeholders through processes and products.
Help conduct user training sessions, develop user guides and process maps, and support change management activities to drive and track adoption.
Help test and validate business requirements by working closely with the product lead, end users, and the technical teams.
Experience with training and change management initiatives to maximize usability and empower our stakeholders with tools, solutions, and processes that drive operational excellence.
Help analyze operational feedback and assist with identifying opportunities for enhancements by recommending system changes, UI/UX improvements, and workflow optimizations.
Help maintain a standardized, scalable, and user-friendly experience across the HR product ecosystem.