Business Analyst I -Sr

Entergy•New Orleans, LA
•Onsite

About The Position

The Business Analyst implements the requirements process for the Grid Technology organization, translating user needs into functional specifications and establishing standards, use cases, templates, and critical processes such as requirements management, change control, and traceability. The role serves as an intermediary between business stakeholders and Entergy IT delivery teams, working with program managers, development teams, solution architects, and subject matter experts to capture, clarify, and document business requirements and conceptual designs using appropriate tools and models. The position helps shape technology implementations to meet business-unit needs. The role partners with Power Delivery business subject matter experts to develop operational work products for transmission and distribution development teams. The position may be filled at the Analyst I, II, III, or Senior level depending on the selected candidate’s qualifications and experience. The role is onsite, based in New Orleans or Baton Rouge, Louisiana, and may require travel of up to 25%.

Requirements

  • Bachelor’s degree in a technical or business-related field, or equivalent work experience.
  • Professional experience by level: Analyst I, 0–2 years; Analyst II, 2–4 years; Analyst III, 4–6 years; Analyst Senior, 6 or more years.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Excellent written and verbal communication skills.
  • Experience writing requirements, such as business requirements, use cases, and functional specifications.
  • Entry-level project management skills.
  • Good organizational skills and the ability to manage multiple assignments simultaneously.
  • Working knowledge of electric transmission and distribution systems.
  • Computer knowledge regarding Entergy’s core transmission and distribution software applications and systems, including ADMS, GIS, and TOMS.
  • Ability to lead and work with personnel, departments, and organizations as part of a team to provide high customer satisfaction.
  • Authorization to work in the United States; Entergy will not sponsor work visas for this position.

Nice To Haves

  • Master’s degree.
  • Three or more years of operational experience operating and maintaining electric utility facilities, including previous experience and knowledge of transmission and distribution applications.

Responsibilities

  • Partner with Power Delivery business subject matter experts to capture, analyze, translate, and document requirements into operational work products, such as use cases and functional specifications, for transmission and distribution development teams.
  • Maintain comprehensive knowledge of business needs and awareness of business objectives.
  • Stay current with industry trends and technology innovations.
  • Translate strategic and tactical business requirements into specific operational requirements within an assigned business domain.
  • Work with program managers, development teams, solution architects, and business subject matter experts to clarify business requirements and conceptual designs.
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