Business Analyst

Inizio Evoke•Chicago, MA

About The Position

We are looking for a detail-oriented and execution-focused Business Analyst to help deliver AI-driven digital transformation programs across Inizio Evoke. You will partner with the Senior Product Manager and teams to document requirements, coordinate partners, and ensure the delivery of compliant, scalable AI-enabled solutions across marketing and communications.

Requirements

5+ years of business analysis experience
Experience documenting requirements and collaborating with product, engineering, and QA teams.
Experience supporting digital or platform-based product development, within AI, SaaS, or workflow automation projects.
Proficiency in creating documentation (BRDs, user stories, acceptance criteria, UAT scripts).
Knowledge of Agile-Scrum delivery, including use of JIRA, Confluence, or similar tools.
Familiarity with process modeling tools such as Miro or Lucidchart.
Collaborative team player able to work with diverse partners across product, legal, tech, and operations.
The ability to translate technical concepts into business language.

Responsibilities

Work with the Senior Product Manager to capture and refine business requirements for AI-driven workflows, platforms, and digital tools.
Conduct partner interviews, business process mapping, and gap analysis.
Write clear and detailed documentation including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria.
Maintain version-controlled documentation and traceability throughout the development lifecycle.
Analyze existing workflows across strategy, creative, and compliance processes to identify areas of automation and efficiency gains through AI integration.
Create visual process models, user flows, and data maps using tools such as Miro or LucidChart.
Support design of future-state processes and help prioritize improvement opportunities in consideration of product roadmaps.
Collaborate with legal, data and security teams to ensure that solutions meet regulatory standards, including data privacy and retention policies.
Help prepare risk assessments, control matrices, and compliance documentation.
Help embed auditability and traceability into platform workflows.
Support User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting outcomes.
Work with the Product Manager to assess defects, update requirements, and finalize release artifacts.
Track feature readiness, go-live preparation, and change management activities.
Gather metrics related to user adoption, workflow efficiency, and platform performance.
Help build dashboards logic using tools like Power BI or Excel to track important transformation metrics.
Present findings to our teams to support continuous improvement.